Onsite IT Technician

EuWe Eugen Wexler US Plastics Inc.
Williamston, SC, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$54,080.0 - $62,400.0
Working hours
Regular working hours
Job source

Tech stack

Zebra (Programming Language) Microsoft Windows Active Directory Artificial Intelligence Apple Mac Systems JIRA Desktop Computing Linux Domain Name System (DNS) Issue Tracking Systems Virtual Private Networks (VPN) Network Security
+18 more
Network Troubleshooting Linux System Administration System Center Configuration Manager Visual Basic .NET (Programming Language) Windows Servers Networking Basics Network Administration Standard Sql TCP/IP Wireless Networks Software Troubleshooting Peripherals Firewalls (Computer Science) Computer Equipment Information Technology Laptops User Administration Servicenow

Job description

  • Provide on-site technical support for hardware, software, and network issues across multiple departments
  • Troubleshoot and resolve software problems related to operating systems such as Windows, macOS, and Linux
  • Manage computer hardware including desktops, laptops, mobile devices, printers, and peripherals
  • Assist with network administration tasks including LAN setup, TCP/IP configuration, DNS management, VPN connectivity, firewall troubleshooting, and Cisco Meraki devices
  • Support IT infrastructure maintenance by managing Active Directory accounts, Group Policy Objects (GPO), Microsoft Windows Server environments, SCCM for system deployment, and BMC Remedy for ticketing
  • Conduct regular system updates, patches, and security checks to ensure optimal performance and security compliance
  • Collaborate with team members using tools like ServiceNow and Jira to track incidents and manage workflows effectively, Join us as an Onsite IT Technician if you’re eager to make a tangible impact by maintaining robust IT systems that empower our organization. Your expertise will help foster a secure, efficient technology environment where innovation can flourish!

Requirements

Do you have experience in macOS administration?, We are seeking a dynamic and proactive Onsite IT Technician to join our team and ensure the seamless operation of our IT infrastructure across our facility. This role offers an exciting opportunity to provide hands-on technical support, troubleshoot software and hardware issues, and maintain the overall health of our computer systems. As an integral part of our IT support team, you will deliver exceptional service to users, resolve technical challenges efficiently, and contribute to a productive and innovative work environment. If you thrive in fast-paced settings and are passionate about technology, this position is perfect for you!, * Knowledge of SQL and VB.NET (preferred)

  • Experience with Windows Server environments
  • Familiarity with printers, Zebra printers, scanners, and shop floor devices
  • Experience with Microsoft 365 support
  • Knowledge of how to create AI a plus., * Proven experience in IT support or desktop support roles with a strong focus on customer service excellence
  • Solid understanding of computer networking concepts including TCP/IP protocols, LAN/WAN architecture, DNS configuration, and network security measures such as firewalls and VPNs
  • Hands-on experience with operating systems like Windows (including Windows Server), macOS, and Linux environments
  • Proficiency in managing computer hardware components and troubleshooting hardware failures
  • Familiarity with enterprise tools such as SCCM for system management, Active Directory for user account management, GPO for policy enforcement, and BMC Remedy or ServiceNow for incident tracking
  • Knowledge of network administration including DNS setup, TCP/IP troubleshooting, LAN management, and wireless networking (Meraki)
  • Strong analysis skills to diagnose complex technical issues quickly and accurately
  • Excellent communication skills to explain technical solutions clearly to non-technical users
  • Ability to work independently on-site while collaborating effectively with remote teams when necessary

Benefits & conditions

2.72.7 out of 5 stars Williamston, SC 29697 $26 - $30 an hour - Full-time, Pulled from the full job description

  • 401(k)
  • Health insurance
  • Retirement plan
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Dental insurance, * 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

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