Data Analyst - Software Asset Management (SAM) & Technologies Specialist

Senior Data Analyst - Software Asset Management (SAM) & Technologies Specialist. The role reports to the global Software Asset Management function and focuses on maintaining and enhancing the Flexera platform, in-house SAM tools, and related data platforms. The position requires a broad technical, data-driven perspective and effective collaboration with stakeholders across Zurich., * Serve as application owner for the SAM technology and data solution, ensuring its effective operation and ongoing enhancement.

• Participate in deploying, customizing, supporting, and improving the SAM technology and data platforms.
• Support the implementation of the SAM framework by providing technical and data-driven insights to internal and external customers.
• Apply industry best practices and share lessons learned in tools and data management within the SAM domain.
• Provide IT operational best practices and insights to facilitate successful rollout of applications across multiple platforms.
• Demonstrate familiarity with use cases across infrastructure, cloud computing, containerization, and tier-1 publisher products.
• Maintain cross-functional awareness of both downstream and upstream processes related to SAM.
• Collaborate with stakeholders in IT architecture, governance, security, operations, finance and procurement.
• Create and maintain clear, thorough documentation for transparency and knowledge management.
• Support and drive implementation of global SAM technology standards, processes, controls, reporting, and monitor performance indicators.
• Track and manage workload, ensuring deadlines and targets are met.
• Continuously improve SAM using AI capabilities to reduce manual effort, identify patterns and optimization opportunities.
• Uphold healthy code standards and best practices.

• Minimum 5 years of relevant technical experience.
• Strong knowledge of Software Asset Management and licensing concepts.
• Hands-on experience with SAM platforms such as Flexera (ServiceNow CMDB is a plus).
• Deep expertise in SQL, advanced data manipulation and analysis (Databricks is a plus).
• Experience with REST/GraphQL APIs for platform interoperability.
• Proficiency in Python for automation and process enhancement.
• Managed ETL processes, data warehousing, and data quality assurance.
• Administration skills for Windows, Unix/Linux and virtualisation platforms.
• Analytical skills using business intelligence platforms (PowerBI is a plus).
• Track record of incorporating AI solutions into day-to-day operations.
• Strong time and project management skills.
• Fluent spoken and written English.

• Competitive salary and yearly bonus.
• Flexible working model to support work-life balance.
• Over €300 for home-office setup plus a monthly home-office allowance.
• Internal and external training, including English, German and Spanish courses.
• Restaurant voucher and health insurance with flexible exchange options.
• Life and accident insurance.
• Collective life retirement plan.
• €2,000 referral bonus.
• Special banking, insurance benefits, and employee discounts.
• Functional diversity benefits and social clubs.
• Stock options and mortgage benefits.

Zurich Insurance Group is a global leader in insurance. The position is within ServiZurich, the technical arm of Zurich that delivers innovative solutions to local and global units in areas including investment, administration and accounting.