System & Cloud Engineer II - Req# 608

• Carry out operational tasks using documented procedures and runbooks
• Support infrastructure changes with guidance from senior engineers
• Monitor environments and respond to alerts to maintain system health
• Process ServiceNow tickets including requests and incident support
• Perform routine maintenance such as patching and access updates
• Assist with deployment and decommission workflows
• Support disaster recovery validation and testing
• Maintain and enhance system documentation and runbooks
• Troubleshoot across compute, storage, virtualization, and cloud platforms
• Identify opportunities for simple automation enhancements

• Degree in Computer Science or related discipline or equivalent experience
• One to three years of hands on infrastructure or systems support experience
• Entry level certifications across Microsoft, Linux, VMware, cloud, or storage preferred, including Microsoft Fundamentals/Associate, Linux+, RHCSA, VMware VCTA/VCA, Security+, AWS Cloud Practitioner, Azure Fundamentals, Pure Storage associate, or Brocade SAN administrator credentials.
• Working knowledge across multiple technical domains with interest in one primary area
• Experience with Windows and or Linux system administration tasks
• Exposure to VMware virtualization platforms
• Familiarity with storage systems and Fibre Channel concepts
• Awareness of AWS and Azure environments and cloud resource design, troubleshooting and management experience
• Understanding of Kubernetes fundamentals and container platforms
• Ability to review and adjust scripts in PowerShell, Bash, Python, Terraform, or Ansible
• Strong documentation, communication, and organizational skills

Pulled from the full job description Tuition reimbursement Financial planning services Paid time off Wellness program, COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs, The salary range for this job is $72800 - $109200. This is a hybrid position and employee will work in Rocky Hill and Avon sites.

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker’s FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life.