Enterprse Desktop Mgmnt Spclst

Provides campus-wide desktop management support in an area of specialization., Develops intuitive interfaces and workflows utilizing Office 365 tools, including Power Automate, Power BI, Power Apps, and SharePoint, to enhance operational efficiency and drive productivity across institutional departments.

Works directly with all areas of Information Technology department and computer lab managers to establish guidelines and policies for management of desktop computers.

Creates group polices for computer management in Active Directory and other mobile device management (MDM) consoles.

Establishes Group Policy Object (GPO) guidelines for the domain computers which includes GPOs created and applied at delegated Organization Units (OUs).

Stays abreast of evolving technology in assigned area(s) to provide technical support to customers.

Creates, implements, and maintains systems and reporting that enables the accurate inventory of hardware and software on UTEP owned computers.

Supports and maintains Software License Manager servers for a variety of campus-wide licensed software.

Provides reports and statistics on computers and their configurations.

Researches, pilots, and implements new technologies to improve management of computers and mobile devices such as tablets.

Assists the Office of Information Security with the distribution of patches and updates to PCs.

Documents processes and procedures related to handling and support of UTEP computers.

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Associates degree

and

Experience: Three (3) or more years of related experience and training working with personal computer maintenance or desktop management; experience with Microsoft Active Directory, management of group policies and other mobile device management consoles (MDM); or equivalent combination of education and experience.

Knowledge of Microsoft Power Platform (Power Apps, Power Automate), familiarity with Microsoft 365 services, and understanding of basic programming concepts., MCSE or MCSA Certification., Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position’s essential functions.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.

Pulled from the full job description

• Health insurance
• Employee discount
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid holidays, Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: Commensurate with experience., What UTEP Offers:

• Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program
• And much more! Visit our Benefits Summary Page for more information on our additional benefits.

Disclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment.

The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.

This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths-its location, its people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the University’s regional impact and national stature., In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.