Applications Specialist

Are you looking for your next exciting career move? British Transport Police have an excellent opportunity for an Applications Specialist to join the Technology Department. As an Applications Specialist with BTP, you will provide 2nd and 3rd line technical support, maintenance and ongoing improvement for assigned business applications, ensuring critical systems remain operational while supporting upgrades, enhancements and new technology implementations.

What you’ll be doing:

• Providing 2nd and 3rd line technical support and maintenance for assigned production business applications.
• Investigating and resolving application incidents and service requests while monitoring system performance.
• Supporting business application projects, including upgrades, decommissioning activities and implementation of new systems.
• Collaborating with solution architects, database administrators, cyber security specialists and third-party suppliers to deliver effective application support.

• Experience in an analytical applications role, supporting core business applications within a 24x7 environment.
• Experience of application management tools and techniques and working across multiple technical teams.
• Strong communication, stakeholder management and problem-solving skills, with experience of application administration and support.
• ITIL Foundation accreditation (or higher) and HND level education or equivalent experience., Vetting: Successful applicants will be required to pass Management Vetting and Security Clearance (SC) (5 years minimum UK residency required), including a full background and financial disclosure.

Pulled from the full job description

• Annual leave
• Gym membership
• Company pension
• Season ticket loan, * 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Interest-free annual rail season ticket loan after 6 months.
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London.

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.