Common Cloud Environment (C2E) Support Lead...

We are seeking a Common Cloud Environment (C2E) Support Lead to join our team supporting an ITES task order., + Provide day-to-day leadership and oversight of a multidisciplinary team including Cloud Architects, System Administrators, System Engineers, and Technical Project Managers.

• Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under the C2E initiative.

• Serve as the primary liaison between the Services Management Division and C2E customers on operational matters.

• Review and approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer projects.

• Ensure customer satisfaction by fostering strong relationships and maintaining professional communications with clients and stakeholders.

• Offer technical and professional guidance aligned with the team’s respective roles and areas of expertise.

• Coordinate across teams to ensure timely and successful execution of multiple large-scale projects.

• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.

• Experience in Computer Science, Information Systems, Engineering, Business, or related technical or scientific discipline.

• Proven ability to manage and lead cloud-focused project teams in complex IT environments.

• Experience managing multiple large-scale cloud or IT infrastructure projects.

• Strong interpersonal, verbal, and written communication skills with demonstrated client-facing experience.

• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

Certifications

• Project Management Professional (PMP) Certification or DAWIA Level III in Program Management.

Clearance

• Secret - IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation., + Bachelor’s degree in technical or business discipline, or equivalent experience managing application development projects., The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Target salary range: $160,000 - $210,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees., We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

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