IT Desktop Technician II (Onsite: Victoria, TX) - 13839
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Role details
Tech stack
Job description
The IT Desktop Technician II under strict supervision, performs configuration, installation and/or repairs of PC hardware and peripherals according to established procedures., * Configure, set up, and troubleshoot PC hardware, laptops, and peripheral equipment for special requests and standard user needs.
- Work directly with users to define requirements and transfer data when needed.
- Serve as an expert helper for desktop support teammates on hardware issues and coordinate with external repair vendors when equipment breaks.
- Strictly follow and enforce company security policies, safety standards, and software licensing guidelines.
- Keep an eye on incoming support tickets to ensure timely resolution.
Requirements
- CompTIA A+ certification (or equivalent experience) plus 2+ years in a PC hardware setup and support role.
- Hands-on experience using Microsoft Intune and Windows Autopilot to image, configure, deploy, and manage Windows PCs and security policies.
- Advanced troubleshooting skills for PC hardware and connected devices.
- High proficiency with M365 tools (Outlook, Teams, SharePoint, Word, Excel, PowerPoint).
- Strong verbal and written communication skills with a clear dedication to customer service.
- A proactive approach to finding solutions and fixing issues quickly.
- Ability to collaborate effectively, juggle multiple tasks, and hit deadlines with a sense of urgency.
Benefits & conditions
Up to $26.74 an hour - Contract, Pulled from the full job description
- Health insurance
- Vision insurance
- Dental insurance, * Assignment Length: 3-month contract with a high possibility of extension and/or conversion based on performance and other factors.
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Shift Details: Monday - Friday 8:00 am - 5:00 pm
About the company
Halliburton is an innovative leader in the oilfield services industry, providing products and services for the ever-evolving needs of the energy sector.
Since starting out over a hundred years ago, Halliburton’s path to success has been built on growth. Today, with over 50,000 employees worldwide and 1500 new openings every year, our talent needs have never been greater.
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