IT Business Systems Analysis

The analyst is responsible for documenting technical requirements, facilitating system improvements, resolving issues, and helping drive high-performing, secure, and scalable solutions. This position reports directly to the Technical Manager and thrives in a fast-paced environment with minimal supervision. Key Responsibilities

• Collaborate with business stakeholders, product teams, and developers to identify, analyze, and document business and technical requirements.
• Facilitate communication between technical and non-technical teams to ensure alignment on solutions and project objectives.
• Assist Product Teams with requirement prioritization, system enhancements, and change management initiatives.
• Coordinate application support activities, including quarterly releases, defect resolution, and production support.
• Partner with Cloud, Infrastructure, Security, and Development teams to support application architecture, integrations, and system implementations.
• Develop, review, and maintain technical specifications, process documentation, and system requirements.
• Document integrations between new and legacy systems while balancing the needs of multiple business units and product portfolios.
• Analyze system issues, identify root causes, and work with technical teams to implement effective solutions.
• Support system performance, reliability, security, and ongoing operational improvements.
• Stay current with emerging technologies, industry trends, and best practices to recommend innovative solutions., This role offers an opportunity to work on impactful technical solutions within a dynamic environment, supporting organizational objectives and industry-leading projects. It is ideal for professionals seeking to leverage their analytical skills in a fast-paced, collaborative setting.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent combination of education and experience.
• 5+ years of experience as a Business Systems Analyst, IT Systems Analyst, Product Analyst, Business Analyst, or similar role.
• Experience gathering, documenting, and translating business requirements into functional and technical solutions.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills with the ability to communicate complex technical concepts to non-technical audiences.
• Experience working in a solution delivery environment supporting enterprise applications.
• Strong relationship-building skills and the ability to collaborate effectively across cross-functional teams.

Preferred Qualifications

• Experience within the electric utility or energy industry.
• Experience supporting large-scale enterprise applications and complex system integrations.
• Familiarity with programming languages such as C#, Java, and VB.NET.
• Knowledge of databases, application security, system architecture, and troubleshooting practices.
• Experience working within Agile, Waterfall, SAFe, or hybrid project delivery methodologies.
• Understanding of cloud-based technologies and enterprise application ecosystems.

3.33.3 out of 5 stars Allentown, PA 18101 Remote $70 - $75 an hour - Contract