Mechanical / Technical Customer Account Specialist in Fort Lauderdale
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Role details
Tech stack
Requirements
- Successful track record of providing above and beyond customer service and developing customer relationships
- Previous experience providing written and oral technical customer service support
- Previously worked in a mechanical / technical environment explaining and helping customers trouble shooting with product items
- Must have a track record of handling a high level of administration and meetings customer deadlines consistently in a fast paced environment
- Accurate record keeping and reports activity
- Experience with processing customer service orders and transactions, * Associates Degree plus a minimum of 2 years relevant experience in customer service
- Customer Service in Manufacturing (highly desired)
- Above average computer Skills, MS office, Outlook, Excel, and general business software
- Able to stay customer focused in stressful and challenging situations
- Able to read technical drawings and relay in detail technical information to customers during trouble shooting process
- Detail oriented and organized, results driven and able to meet deadlines and departmental goals
- Analytical, problem solving and trouble shooting skills a must
- Above average reading, written comprehension and math skills
- Previous experience working in the automotive industry
This is an excellent opportunity for someone with the related experience who is looking for a stable, long term opportunity with growth potential in an excellent environment which fosters positivity, and prides itself on providing high quality products and customer care.
hiringnow #customerservice #troubleshooting #problemsolving #technicalcustomer #customerfocused
About the company
Company DescriptionPremier Placements has been providing recruiting services for over 20 years. We are the recognized leader for our recruiting specialty and expertise in the Manufacturing Industry.Company DescriptionPremier Placements has been providing recruiting services for over 20 years. We are the recognized leader for our recruiting specialty and expertise in the Manufacturing Industry.
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