Site Reliability Engineer

ClearScore is expanding and to support our productivity, reliability and efficiency we are expanding our Site Reliability Engineering team. Our SRE team is responsible for building our internal developer platform which provides three nines of uptime to all critical services, supports over a thousand production releases per month and scales intelligently in response to system load and unexpected events. Joining our SRE team gives you the chance to sit at the heart of an exciting tech culture, exploring best in class tools to solve challenging problems. We’re looking for self-motivated problem solvers with backgrounds in development or operations. We use a laundry list of technology to make things work (including Kubernetes, golang, python, Kafka, Terraform, Jenkins, ArgoCD). While prior exposure to these is good, we’re really looking for people with strong fundamentals in automation, networking and containerisation in the belief that specific technological implementations can be picked up by the right candidate.

What you will be doing:

You will work with a range of technologies including Kubernetes, AWS, Python, Go, Terraform, Jenkins, ArgoCD and Kafka, and will be supported to learn how these are used in practice across the business.

You will be encouraged to use AI tooling, taking a pragmatic approach that improves efficiency while ensuring changes remain thoughtful, reviewable and maintainable.

You will be expected to contribute to operational support, take ownership of investigating and resolving routine issues and build an understanding of how your work affects other teams and the wider business., We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

• Automating in a Linux environment (e.g. BASH, PYTHON)
• Operating distributed systems with complex failure modes
• Deploying & operating infrastructure in AWS or a similar public cloud
• Building & running containerised production workloads (e.g. Kubernetes, Hashicorp Nomad, Docker Swarm)
• Developing software in a compiled language (e.g. Python, Golang)
• Working with security best practises
• Implementing Continuous Integration & Continuous Deployment workflows (e.g. Jenkins, Spinnaker, Concourse, ArgoCD)
• Working with logging aggregators (e.g. Elasticsearch, Loki)
• Working with monitoring platforms (e.g. Prometheus, Grafana, InfluxDB, Datadog)
• Proficiency in deploying, configuring, and optimising Kafka for high availability and performance. Bonus points for Confluent experience.
• Capable of balancing technical tradeoffs against each other to find solutions that serve their team and company well

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras
• Free sports and social clubs
• Continued investment into learning and development
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

ClearScore is a workplace like no other. Over the past ten years, we’ve disrupted an entire industry and built a user base of millions. At the heart of this success is our culture: we work hard, embrace change, and treat each other with respect, enabling everyone to reach their potential and deliver results that truly make a difference.

We’re on a mission to positively impact the lives of our users. Our product puts their needs at the centre of our thinking. Through cutting-edge technology, insightful analytics and beautiful design, we help our users build financial confidence and make better financial decisions.

We want our people to perform at their best, so we trust everyone to work in a way that suits them, focusing on output rather than time spent at a screen. We have an inclusive culture where everyone is encouraged to look after their wellbeing while growing and developing their career., ClearScore is the UK’s #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don’t micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth., We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.