Identity Access Professional

Oversee user lifecycle management (onboarding, role changes, offboarding)

Manage user identities, enforce least-privilege access, and maintain audit readiness

Implement and manage Identity Access Management (IAM) tools, polices, and procedures

Conduct regular access reviews and audits

Integrate IAM with security incident response processes, The Identity Access Professional is responsible for safeguarding organizational assets by managing and overseeing IAM systems. This position ensures the right individuals have appropriate access to technology resources (systems, applications, and data), thereby minimizing security risks and maintaining compliance with regulatory standards. The Professional will design, implement, and maintain access controls policies and procedures that align with business objectives and security best practices. This role contributes to the organization’s overall cybersecurity position by ensuring robust identity governance and access management frameworks are in place and effectively managed. This position is 100% on-site in Glens Falls, NY.

Essential Job Functions:

Enforce least privileged principles, role-based access control (RBAC), and multi-factor authentication (MFA)

Configure and maintain IAM tools, including Privileged Access Management (PAM) and Privileged Identity Management (PIM)

Ensure adherence to regulatory requirements such as Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), and internal security policies

Investigate and resolve IAM-related security incidents and access issues

Administer user accounts, roles, and permissions across enterprise systems

Develop workflows to streamline provisioning and de-provisioning processes

Conduct regular access reviews, generate compliance reports, and support audits by preparing IAM documentation and evidence

Define, monitor, and report on IAM-related metrics and KPIs to evaluate program effectiveness and compliance

Develop and manage dashboards that provide real-time visibility into access trends, incident response times, and audit readiness, ensuring actionable insights for stakeholders

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having

Bachelor’s Degree or equivalent experience required

6+ years of experience in one of the following areas: Computer Science, Information Technology, Cybersecurity, or a related field

Skills/Knowledge:

Knowledge in software development, quality assurance, operational risk, or data analysis

Knowledge of financial products and services preferred

Strong understanding of IAM concepts, including authentication, authorization, single sign-on (SSO), and MFA

Experience with IAM tools, CyberArk preferred

Knowledge of regulatory requirements related to access management (SOX, HIPAA)

Familiarity with cloud environments and IAM integration platforms

Strong communication skills, both written and verbal; comfortable collaborating with co-workers, management, and vendors

Strong project management skills; proven ability to manage multiple priorities; demonstrated initiative, and ability to work independently with minimal instruction

Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint

Strong analytical skills with ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy

Physical Demands and Work Environment:

Ability to remain in a stationary position, often standing or sitting, for prolonged periods of time

Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations

Ability to lift and/or move up to 15 pounds

Work is performed primarily in a professional office environment

Reasonable accommodations will be provided as required by law to enable qualified individuals to perform the essential functions of the job

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $75,000 - $85,000 per year commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.

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