RETAIL BUSINESS INTELLIGENCE & CUSTOMER STRATEGY LEAD

Summary: The Retail Business Intelligence (BI) & Customer Strategy Lead plays a critical role in advancing how the Retail Sales organization leverages data, insights, and analytics to drive growth with strategic customers. This role serves as a strategic thought leader and subject matter expert in syndicated and customer-specific data, translating complex data sets into clear, actionable insights that inform category growth strategies, joint business planning, and customer engagement. Operating at the intersection of Business Intelligence, Customer Strategy, and Sales Execution, this role will establish the analytical frameworks, tools, and storytelling needed to elevate the organization from transactional selling to insight led, consultative partnerships. The individual will work closely with Retail Sales leadership, account teams, and cross functional partners to embed data driven decision making into short-term & long-term strategy, customer business planning and execution to ensure sales objections are accomplished. This role is a key enabler of Retail Sales transformation, shaping how insights are developed, communicated, and applied in the Retail channel to unlock category growth and strengthen strategic customer relationships. Essential Functions: Business Intelligence & Data Leadership

• Seve as the primary subject matter expert for syndicated data combined with internal performance data and customer specific insights.
• Design, evolve, and maintain standardized analytical framework that enable consistent story telling across customers, categories, and initiatives.
• Transform complex datasets into clear, actionable insights that support category growth discussions, joint business planning, line reviews, and executive customer engagements.
• Partner with Sales, Category Management, and Finance to ensure data integrity, alignment, and consistent “one version of the truth” reporting.

Category Strategy & Customer Growth Enablement

• Help set the strategic foundation for true category management processes within the Retail Sales organization.
• Support development of JBPs (joint business plans) by identifying growth levers, whitespace opportunities, and risks across core and emerging categories.
• Provide fact-based recommendations on assortment optimization, pricing architecture, promotion effectiveness, distribution opportunities, and innovation strategy.
• Elevate customer conversations from products and promotions to outcomes, insights, and category leadership.

Sales Transformation & Capability Building

• Internal Cross Functional Collaboration Champion! Collaborate closely with Corporate Category Management, Product Management, Finance, Marketing, and Supply Chain to connect insights to execution.
• Act as a catalyst in evolving the retail sales team from order centric execution to consultative, insight led selling.
• Develop repeatable tools, templates, and pre-call planning materials that embed data driven thinking into sales routines.
• Coach and influence sales leaders and account team on how to use insights to tell compelling customer stories and lead strategic discussion.
• Partner with sales leadership to align analytical outputs to sales priorities, growth targets, and customer expectations.

The essential functions listed above are not exhaustive. The organization may assign other duties as needed to meet business requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions., This is a remote position based in the United States. This role will require frequent travel across North America and to the corporate office in Seattle (should candidate be remote), up to 50%. Physical demands: While performing the duties of this job, the employee is regularly required to use a computer for long periods and often sit at a desk in an office environment. The employee is occasionally required to sit; stoop, kneel, or crouch, and talk or hear. The employee moves objects regularly up to 10 pounds and occasionally up to 25 pounds. Work authorizations: This position is not eligible for immigration sponsorship., + Bellevue, WA Description FBA Inventory Optimization Services (FIOS) is seeking a results-oriented Business Intelligence Manager to lead the development of AI-powered analytics infrastructure …

• 4 days ago +

• Ability to travel up to 40-50%., * Bachelor’s degree in business or a related field; or equivalent combination of education and experience.
• A minimum of 8 years of experience in CPG Analytics or a related field.
• Excellent written and verbal communication skills.
• Ability to travel up to 40-50%.
• A valid driver’s license.

Preferred Education & Experiences:

• Bachelor’s degree required; Advanced degree (MBA, Analytics, Economics, or similar) preferred.
• 8-12+ years of experience in Business Intelligence, Category Management, Sales Strategy, or Analytics within Retail CPG, food, or consumer goods channel.
• Deep expertise in syndicated data platforms and experience integrating customer specific data sources.
• Proven ability to translate data into executive ready insights and strategic growth recommendations.
• Strong communication skills with the ability to simplify complex analysis into compelling, customer facing narratives.
• Excellent organizational skills and attention to detail.
• Expert Microsoft Office (Word, Excel, PowerPoint, Power BI) experience.
• Expert analytical skills with strong working knowledge of industry syndicated data tools.
• Skilled at building and maintaining cross-functional relationships internally and at the customer level.
• Advanced in developing and delivering presentations in both one-on-one and group environments.

Knowledge, Skills & Abilities (KSA):

• Ability to influence without authority while driving alignment and adoption cross-functionally
• Deep expertise in syndicated data platforms and experience integrating customer specific data sources.
• Proven ability to translate data into executive ready insights and strategic growth recommendations.
• Strong communication skills with the ability to simplify complex analysis into compelling, customer facing narratives.
• Excellent organizational skills and attention to detail.
• Expert Microsoft Office (Word, Excel, PowerPoint, Power BI) experience.
• Expert analytical skills with strong working knowledge of industry syndicated data tools.
• Skilled at building andmaintainingcross-functional relationships internally and at the customer level
• Advanced in developing and delivering presentations in both one-on-one and group environments

This is a salaried exempt position with an annualized salary range of $150,000 to $180,000. Trident Seafoods offers a comprehensive and quality benefits package. Full time employees may be eligible for discretionary/performance-based incentives, medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, disability programs, basic life and AD&D, and a 401(k) plan with a company match, paid time off (PTO), 10 paid holidays each year, and paid parental leave. For full-time employees, the initial PTO benefit starts at 20 days per year, adjusted commensurate with relevant experience, front loaded on the first of the year, initially prorated quarterly based on hire date. Commuter programs are also available.

Trident Seafoods is North America’s largest vertically integrated seafood harvesting and processing company. Trident is a privately held, 100 percent USA-owned company with global operations in 6 countries and serves customers in almost 60 countries. Headquartered in Seattle, Washington (USA), Trident employs approximately 7,700 people worldwide each year and partners with over 2,700 independent fishermen and crewmembers in Alaska. Trident catches and processes virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also encompasses cultured and wild species sourced from an international network of trusted suppliers.