REMOTE AWS Cloud Engineer

Our client is seeking an AWS Cloud Infrastructure Engineer to support a large-scale cloud-based engineering computing environment. This individual will be responsible for maintaining and supporting AWS-hosted virtual desktop infrastructure that provides Windows 11 virtual workstations to engineering and business users across the organization.

The environment has undergone a transformation from traditional on-premise engineering workstations to a cloud-based virtual desktop platform, allowing users to access high-performance engineering applications remotely. This engineer will play a key role in supporting the infrastructure that powers over 100 business-critical and engineering applications while ensuring platform stability, performance, security, and availability.

On a daily basis, this person will troubleshoot complex issues involving AWS infrastructure, Windows Server environments, virtual desktops, networking, storage, security, and application connectivity. While software vendors provide application-specific support, this role is responsible for identifying and isolating root causes, determining whether issues originate within the cloud infrastructure, operating system, network, virtual desktop environment, or application layer, and coordinating with vendors when necessary.

Additional responsibilities include monitoring system health, responding to incidents, performing patching and maintenance activities, implementing automation solutions, managing infrastructure changes, and driving continuous improvements across the AWS environment. The ideal candidate will be a strong troubleshooter with deep infrastructure knowledge and experience supporting cloud-hosted end-user computing platforms in a production environment.

Must Have:

• 3+ years of experience administering and supporting AWS cloud environments, including EC2, VPC, S3, IAM, and related infrastructure services

• 3+ years of experience administering Windows Server environments, including installation, configuration, patching, maintenance, and troubleshooting

• Experience supporting enterprise virtual desktop infrastructure (VDI) environments running Windows 11 workloads

• Strong understanding of networking fundamentals, cloud architecture, security principles, and infrastructure troubleshooting

• Experience supporting Linux-based systems in cloud environments

• Experience with incident management, problem management, and production support

Experience with automation and configuration management tools such as Ansible, Chef, Puppet, GitHub Actions, or Plusses:

• Experience supporting engineering, manufacturing, or CAD environments

• Experience supporting virtual workstation platforms such as Amazon WorkSpaces, AppStream, Citrix, VMware Horizon, or similar technologies

• Familiarity with engineering applications, CAD platforms, or PLM tools

• Experience with Docker, Kubernetes, or containerized environments

• AWS Certifications

Strong communication and stakeholder management skills

$35/hr to $45/hr

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.