IT Administrator 2

At Summit Credit Union, technology plays a critical role in supporting our co-workers and delivering exceptional service to our members. We’re committed to providing a secure, reliable, and modern technology environment that enables productivity, innovation, and collaboration across the organization.

As an IT Administrator 2, you’ll lead the design, implementation, automation, and support of endpoint and infrastructure solutions that deliver a consistent and secure experience for co-workers, regardless of device type, operating system, or location. You’ll help drive modernization efforts, strengthen security, and improve operational efficiency through automation and strategic infrastructure planning.

What You’ll Do (Your Impact)

• Design, implement, and support secure endpoint management solutions across physical, virtual, and cloud-based environments.
• Deliver a scalable, repeatable, and predictable endpoint experience for co-workers across multiple operating systems and device types.
• Develop and implement automation solutions that reduce manual intervention and improve operational efficiency.
• Manage and optimize endpoint management platforms, including SCCM, Intune, and Azure Active Directory.
• Maintain a secure technology environment through patch management, vulnerability remediation, and endpoint security controls.
• Monitor, troubleshoot, and resolve complex infrastructure and endpoint issues to minimize downtime and improve system stability.
• Design and support virtual desktop infrastructure (VDI) environments, including Citrix, VMware, and Azure Virtual Desktop technologies.
• Support cloud and hybrid infrastructure environments across platforms such as Microsoft Azure and AWS.
• Lead and contribute to infrastructure-related projects, ensuring successful implementation and operational support.
• Recommend and implement improvements to endpoint architecture, infrastructure design, and operational processes.
• Partner with stakeholders to align technology solutions with business goals and long-term IT strategy.
• Mentor team members and share technical expertise to strengthen overall team capabilities., * A strategic role where you can influence the future of endpoint and infrastructure technologies across the organization.
• Opportunities to lead modernization, automation, and security initiatives that make a meaningful impact.
• A collaborative environment that values innovation, continuous learning, and professional growth.
• The chance to work with modern cloud, endpoint management, and virtualization technologies while helping co-workers succeed.

Success in This Role Looks Like

• Endpoint management processes are automated, scalable, and efficient.
• Security and compliance initiatives align with regulatory and industry standards.
• Infrastructure performance is optimized, resulting in increased reliability and productivity.
• Technical issues are proactively identified and resolved, reducing recurring incidents and downtime.
• Technology solutions effectively support business objectives and long-term IT strategies.
• Team members benefit from mentorship, collaboration, and shared technical expertise.

Additional Details

Physical Demands

While performing the duties of this position, the employee is required to sit, stand, walk, and use hands and fingers. The employee may occasionally reach above and below shoulder level and lift, push, pull, and/or carry up to 10 pounds.

Environmental/Working Conditions

Work is performed in a typical administrative setting with climate control and appropriate lighting. Travel to branches may require exposure to outdoor and traffic conditions.

Equipment Used

A variety of office equipment, including telephone, printer, PC, and mobile devices., If you’re passionate about endpoint administration, automation, cloud technologies, infrastructure management, and cybersecurity-and want to help shape the future of technology at Summit Credit Union-we’d love to meet you.

• Bachelor’s degree in Information Technology or a related field preferred.
• Six years or more of relevant IT experience, or an equivalent combination of education and applicable work experience.
• Advanced knowledge of Microsoft Intune, SCCM, Azure Active Directory, and other enterprise endpoint management tools.
• Experience supporting and administering virtual desktop infrastructure solutions, including Citrix, VMware, or Azure Virtual Desktop.
• Strong scripting and automation experience utilizing PowerShell, Python, or similar technologies.
• Hands-on experience supporting cloud infrastructure platforms, including Microsoft Azure, AWS, and hybrid environments.
• Strong understanding of endpoint security, vulnerability management, patch management, and IT asset lifecycle management.
• Experience leading technology projects and collaborating with business and technical stakeholders.
• Advanced troubleshooting, analytical, and problem-solving skills.
• Strong written and verbal communication skills with the ability to explain technical concepts to diverse audiences.
• A collaborative mindset with a commitment to continuous improvement and knowledge sharing.