End Point Systems Administrator - Information...

The Endpoint Systems Administrator is responsible for the comprehensive management and maintenance of Saint Paul College’s endpoint devices, ensuring their optimal performance, security, and compliance. This role requires close collaboration with the Service Desk and Network Infrastructure teams to provide seamless support and integration of endpoint systems within the broader IT environment.

Key responsibilities include deploying, configuring, and managing endpoint devices using tools such as SCCM and Intune. The administrator will oversee software updates, patches, and application deployments, as well as monitor and troubleshoot endpoint issues to ensure minimal disruption to end-users. Additionally, the role involves developing and enforcing endpoint security policies, aligning with organizational standards and industry best practices.

Working in tandem with the Service Desk team, the Endpoint Systems Administrator will provide advanced technical support, addressing complex issues and ensuring timely resolution. Collaboration with the Network Infrastructure team is essential to ensure the smooth integration of endpoint devices within the network, optimizing both performance and security.

The ideal candidate will possess strong technical expertise in endpoint management tools, excellent problem-solving skills, and the ability to work effectively in a collaborative, team-oriented environment. This role is crucial in maintaining a secure and efficient computing environment, supporting Saint Paul College’s overall IT infrastructure.

• Three years of relevant experience in desktop, service desk, end-user, network, or endpoint support. An associate’s degree in an IT related field can substitute for 6-months of experience.

• Ability to demonstrate thorough knowledge of endpoint management tools (like SCCM, Intune, JAMF) for software packaging, application deployment, patching, configuration management, and endpoint inventory.

• Demonstrate experience building, testing, deploying, maintaining, and troubleshooting Windows and/or Apple computer images.

• Knowledge of endpoint hardware, operating systems, productivity applications, peripherals, and enterprise instructional or business software.

• Ability to diagnose and resolve endpoint, software, connectivity, security, and user-support issues using sound judgment and appropriate escalation.

• Ability to demonstrate high emotional intelligence, professionalism, patience, and interpersonal skill when supporting users with varied technical knowledge.

• Ability to demonstrate high emotional intelligence, professionalism, patience, and interpersonal skill when supporting users with varied technical knowledge.

Preferred Qualifications:

• Four-year IT-related degree or advanced experience supporting enterprise endpoint systems, infrastructure services, or technology operations in a complex environment.

• Advanced knowledge or certification in SCCM, Intune, JAMF, Microsoft 365, Azure/Entra ID, Active Directory, Group Policy, and related endpoint administration tools.

• Advanced experience building, automating, maintaining, and troubleshooting endpoint images and provisioning workflows across Windows, Apple, mobile, classroom, lab, and shared-use environments

• Experience supporting interconnected technologies such as servers, networking, wireless, printing, storage, cloud services, SharePoint, Teams, VoIP, multimedia, and instructional technology systems

• Knowledge and experience of endpoint security, vulnerability management, encryption, EDR/antivirus tools, patch compliance, access controls, audit readiness, and security standards.

• Ability to analyze recurring incidents, identify root causes, improve processes, document procedures, automate routine work, and support service management maturity.

• Advanced interpersonal, collaboration, emotional intelligence, and communication skills when working with diverse users, technical teams, vendors, and campus stakeholders., All resumes must clearly address the Required Qualifications as stated above. If your skills match the required skill for this position, the department may contact you. Reference checks will be conducted for all finalists. This may include a review of documentation related to job performance and education and contact with the finalist current and/or previous employers. Applicant must be authorized to work for any employer in the United States. We are unable to sponsorship or take over sponsorship of employment visa at our institution. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.

The salary range for this position is $28.67 to $46.62 hourly., Work Shift (Hours / Days of work)

Monday - Friday, 8:30 AM - 4:30 PM

Telework (Yes/No)

Telework opportunities may be available for this position.

About, At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) (https://mn.gov/mmb/segip/) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

Saint Paul College was established in 1910, and we are proud to be honoring education for more than a century. SPC-Quick Facts (http://www.saintpaul.edu/about-us/quick-facts/)

Saint Paul College is committed to supporting diversity in all of its forms. Applicants representing diverse backgrounds are encouraged to apply.

We are an equal opportunity, affirmative action employer, and encourages application from underrepresented groups. Recognized as a Beyond the Yellow Ribbon (https://www.saintpaul.edu/student-services/veteran-services/#btyr) employer offering support for veteran and military students. A member of the Minnesota State Colleges and Universities system.