Managed Firewall Senior

The Managed Firewall Senior role will be principally responsible for acting as principal lead engineer for the Perimeter Defense Practice Group and ensuring client systems are protected and secured. This role will report to the Sr. Manager of Technical Operations and is 100% remote., * Perform engineering tasks in support of perimeter defense services

• Assist in and consult on client satisfaction escalations and incidents
• Coordinate team technical escalations for clients, vendors, and team members
• Draft, maintain, and be involved in the evolution of client and product documentation
• Install, configure, and audit perimeter defense platforms and associated applications
• Review and consult on products, solutions, and client change control requests
• Regularly perform team trainings on products and services
• Collaborate on practice group operations, best practices, and service delivery methodologies
• Coordinate and facilitate knowledge sharing to and from the practice group
• Understand the client’s end goals and help create a plan to achieve them
• Perform other tasks as needed to support Perimeter Defense Practice Group initiatives
• Participate in an on-call rotation

• Solve highly complex engineering challenges while utilizing all levels of technical resources
• Rapidly and effectively execute deployment of products and solutions
• Lead a growing team of engineers in excellence and professionalism
• Act as a liaison to the broader companywide practice group for service development and ongoing refinement of services, * Demonstrated practical expertise in advanced security management for firewalls
• Consultative knowledge of firewalls, IDS/IPS, DPI, DNS, and infrastructure hardening
• Communicate effectively in any form or medium
• Manage dynamic and competitive priorities
• Border Gateway Protocol (BGP)
• Organize complex technical tasks for multiple clients at once
• Conversant with information technology and managed services best practices
• Cross platform firewall management (Fortinet, Cisco, Palo Alto and Checkpoint)
• Experience with service delivery in a managed services practice organization
• Practical application of InfoSec principles, * 7-10 years of firewall/IT perimeter defense experience
• Bachelor’s degree in information technology or a related field, or an equivalent work history
• Certifications in Fortinet, Palo Alto, or Cisco desired
• Experience working for and within IT for the legal industry
• Experience in large-scale service delivery

We truly value our employees and provide an extraordinary package to prove it, including:

• Internal and external learning & development opportunities, including career advancement
• Scheduled & flexible PTO programs
• Family friendly programs- Care packages
• Regular team building events
• Competitive compensation & benefits including:
• Private health insurance
• Mental health and wellness programmes
• Company-matched pension scheme
• Life insurance and income protection insurance
• Monthly fitness/gym membership allowance

Fenix24 is an industry-leading cyber disaster recovery and restoration company. Battling threat actors as The World’s First Civilian Cybersecurity Force, Fenix24 delivers cybersecurity services through its four battalions: Fenix24 for ransomware recovery and restoration; Athena7 for IT security assessments, strategy and planning; Grypho5 for ongoing security-based management; and Argos99 for expert insights into data, assets and infrastructure. Under its Securitas Summa program, Fenix24 ensures organizations are prepared to effectively resist and rapidly recover from a cyberattack, offering a combination of managed data and infrastructure protection, real-time threat intelligence, and ongoing hardening and breach resistance.

Grypho5 is one of four battalions fighting threat actors on the front lines of the global cyber war. As part of The World’s First Civilian Cybersecurity Force, Grypho5 specializes in comprehensive, security-based managed solutions using real-time, proprietary threat intelligence to ensure an organization’s defenses are prepared to effectively resist and rapidly recover from a cyberattack.