Product Owner

• Owning, prioritising and managing the product backlog, ensuring work is aligned to business priorities.

• Working closely with Business Analysts to refine user stories, acceptance criteria and product features.

• Acting as the key link between business stakeholders, technical teams and external delivery partners.

• Leading sprint planning, reviews and retrospectives, ensuring delivery teams remain focused on the highest-value work.

• Championing customer needs and business outcomes throughout the product lifecycle.

• Monitoring delivery progress across multiple Agile workstreams using Jira and other reporting tools.

• Identifying and managing delivery risks, dependencies and issues, escalating where appropriate.

• Validating completed work against business objectives and agreed acceptance criteria.

• Using customer insight, data and performance measures to inform product decisions.

• Promoting Agile best practice and supporting continuous improvement across delivery teams.

You’ll be an experienced Product Owner (or someone with a strong Agile delivery background) who enjoys working with both business and technology teams to deliver customer-focused digital products.

You’ll be highly organised, commercially aware and confident influencing stakeholders at all levels, with a passion for delivering high-quality outcomes in a fast-paced Agile environment.

You’ll have:

• Previous experience as a Product Owner, Scrum Master or in Agile Product Delivery.

• Experience managing and prioritising product backlogs.

• Strong knowledge of Agile methodologies including Scrum, SAFe and Kanban.

• Experience writing or refining user stories and defining acceptance criteria.

• Excellent stakeholder management and communication skills.

• Experience working with cross-functional technical and business teams.

• Strong analytical skills with the ability to use customer insight and data to inform decisions.

• Experience using Jira or similar Agile delivery tools.

• The ability to manage competing priorities and deliver at pace.

It would be great if you also have:

• Experience within Insurance or Financial Services.

• Experience launching new digital products or propositions.

• Knowledge of customer journey optimisation and product lifecycle management.

• Experience working with third-party suppliers or technology partners.

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that’s why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE FOR THIS ROLE:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

At Saga, we’re transforming the way we develop products for our customers, and we’re looking for a Product Owner to play a pivotal role in shaping what’s next.

This is an opportunity to join our New Product Delivery team at the heart of Saga’s Insurance business, where you’ll help bring new and exclusive products to market that make a real difference to our customers. Working across Technology, Commercial and Product teams, you’ll take ownership of the product backlog, ensuring we deliver innovative, customer-focused solutions that support our ambitious growth plans.

You’ll be joining at an exciting time, working on the development of new products and enhancements that will help define the future of Saga’s insurance offering. If you enjoy collaborating with cross-functional teams, turning ideas into reality and seeing the direct impact of your work on customers, this is the perfect opportunity to make your mark., Over the past 75 years we have become the UK’s specialist provider of products and services to people aged over 50 in the UK. We’re the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference - more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.