Legal Workflow Intelligence & Digital Solutions Analyst

• Partner with attorneys and legal professionals to improve legal workflows through technology-enabled solutions.
• Configure, implement, and support legal technology platforms for litigation, contract analysis, document automation, and legal operations.
• Develop user-friendly training materials, workflow guides, reference documentation, FAQs, and instructional resources.
• Deliver introductory training sessions, application demonstrations, and ongoing end-user support.
• Monitor platform adoption, collect user feedback, and identify opportunities to improve system utilization.
• Collaborate with Innovation, Information Technology, Knowledge Management, Research, Professional Development, and Practice Group leaders on technology initiatives.
• Assist with legal technology implementations, software upgrades, and workflow optimization projects.
• Research emerging legal technologies, artificial intelligence platforms, and workflow automation solutions.
• Prepare reports that measure user adoption, technology effectiveness, and operational improvements.
• Maintain confidentiality while supporting legal professionals with technology-related initiatives., * Possesses experience supporting legal technology, legal operations, or digital workflow initiatives.
• Understands attorney workflows, litigation processes, or transactional legal operations.
• Demonstrates experience implementing or supporting legal technology platforms.
• Communicates technical concepts clearly to attorneys and non-technical professionals.
• Excels at training users, documenting workflows, and improving technology adoption.
• Maintains exceptional organization, confidentiality, and customer service.
• Resides within commuting distance of Cleveland, Ohio.
• Meets all required qualifications while demonstrating multiple preferred qualifications.

• Bachelor’s degree in information technology, Business, Legal Studies, Computer Science, or a related discipline is preferred.
• Demonstrated experience supporting legal technology, legal operations, workflow improvement, or systems implementation within a law firm or legal department.
• Strong understanding of attorney workflows, matter lifecycles, litigation support, or transactional legal operations.
• Experience supporting legal technology platforms such as Kira, Luminance, Opus 2, Legora, Harvey, or similar legal technology applications.
• Familiarity with generative AI prompting, workflow automation, or AI-assisted legal processes.
• Strong analytical, organizational, project coordination, and problem-solving abilities.
• Excellent written, verbal, presentation, and customer service skills.
• Advanced proficiency with Microsoft Office, Microsoft Teams, SharePoint, Excel, and reporting tools.
• Ability to manage confidential information with professionalism and discretion.
• Authorized to work in the United States.
• U.S. citizens only.

Preferred Qualifications

• Experience implementing enterprise legal technology platforms.
• Knowledge of Power BI or business intelligence reporting solutions.
• Experience developing technology training programs for attorneys and legal professionals.
• Experience supporting legal innovation, knowledge management, or digital transformation initiatives.
• Familiarity with no-code or low-code automation platforms.
• Strong understanding of organizational change management principles.
• Stable employment history demonstrating continued growth in legal technology or legal operations., * Significant experience supporting legal innovation programs.
• Strong knowledge of AI-enabled legal technologies and workflow automation.
• Success implementing enterprise legal software platforms.
• Excellent presentation and technology training skills.
• Proven ability to improve attorney adoption of legal technology solutions.
• Experience collaborating across legal, IT, innovation, and knowledge management teams.
• Stable employment history demonstrating increasing responsibility within legal technology or legal operations.

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Paid sick time
• Paid holidays, * Compensation: $75,000-$100,000 annually, based on experience.
• Benefits: Comprehensive medical, dental, and vision insurance; retirement savings program with employer contribution; paid vacation; paid holidays; paid sick leave; professional development opportunities; hybrid work flexibility; continuing education support; and additional employer-sponsored benefits.
• Employment Type: Full-Time.
• Schedule: Standard business hours.
• Work Location: Hybrid - Cleveland, Ohio. Applicants must currently reside within commuting distance of Cleveland, Ohio.
• Applicant Requirements: U.S. citizens only. No employment sponsorship available now or in the future.
• Hiring Need: 1 Position.

HireNow Staffing is actively recruiting a Legal Workflow Intelligence & Digital Solutions Analyst to join one of our valued client partners in Cleveland, Ohio. This hybrid opportunity is ideal for an experienced legal technology professional who enjoys improving legal workflows through innovative technology solutions while partnering directly with attorneys, legal professionals, and cross-functional business teams.

The selected professional will support the implementation, adoption, and optimization of legal technology platforms that enhance productivity, streamline legal operations, and improve client service. This role combines legal operations knowledge, technology enablement, user training, workflow analysis, and project coordination to help maximize the value of modern legal technology solutions.