Data Center Engineer (Red Hat OpenShift)

The Data Center Engineer (Red Hat OpenShift) is a seasoned subject matter expert responsible for providing technical support to clients and working in medium to complex environments involving installation, integration, deployment, configuration, and fault management.

This role includes not only implementation activities, but also pre-sales support, consulting, workshops, and proof of concepts. The engineer is expected to explain technical concepts clearly to clients, support solution discussions, and communicate the advantages and disadvantages of different options in a clear, concise, and unambiguous manner.

The role involves compiling technical specifications, supporting client workshops, contributing to pre-sales activities, and helping design and validate solutions through proof of concepts. The engineer is also able to create alternative solutions as part of backup planning and risk mitigation., * Interacts with clients on site and remote to meet complex requirements of a solution.

• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

• Mandatory experience with Red Hat OpenShift accompanied by other datacenter technologies as: Storage - Backup - Virtualization - Cloud - Hyper-Converged Infrastructure with DELL, VMware, Nutanix, Veeam, Rubrik, Cisco UCS Servers, Brocade SAN Switches, Cisco MDS SAN switches, Pure Storage, …

• Comprehensive understanding and appreciation of technical design principles.
• Seasoned understanding of project and administration processes.
• Display a strong learning orientation.
• Excellent written and verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• Proficient in documentation: LLD, As Build document design, Migration plan, …

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Information Technology or Computing or a related field.
• Relevant certifications such as
• Red Hat Certified Engineer
• Red Hat Certified Specialist - OpenShift Virtualization
• Red Hat Certified Specialist - OpenShift Automation & Integration
• VMware VCF, VCP-DCV, , …
• Veeam Backup and Recovery and/or Rubrik Backup
• Nutanix NCP-X
• Cisco UCS Servers and MDS SAN Switching
• Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon, PowerProtect/Data Domain, VxRail, …
• Pure Storage: FlashArray and/or FlashBlade
• HPE Proliant servers, VM Essentials
• Microsoft Azure
• Kubernetes

Required experience:

• Seasoned level work experience in a technical implementation engineering.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned experience in report writing.
• Seasoned project management experience.
• Seasoned experience in diagnosis and troubleshooting

• Contract of unlimited duration
• Annual bonus
• Lunch vouchers
• Forfaitary compensation for professional costs
• Company car or Mobility budget
• Hospitalisation insurance and ambulant care at premium level
• Group and disability insurance
• Possibility to order a lease bike
• 31 days of holiday plus seniority days
• Data and voice subscription + contribution for a smartphone device
• Contribution for internet at home
• Contribution for IT equipment
• Private use of your NTT laptop

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.