Hardware Engineer

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Hardware Engineer (HE) provides advanced engineering expertise to analyze, design, implement, and support complex hardware systems and infrastructure. This role is responsible for developing hardware solutions, conducting site surveys, and ensuring proper installation, configuration, and performance of IT hardware across environments. The Hardware Engineer plays a critical role in ensuring systems meet operational requirements and support organizational objectives.

What you will do* Analyze complex hardware systems including system architecture, hardware design, and network configurations* Conduct site surveys to assess current environments, identify requirements, and document site-specific needs* Prepare detailed engineering plans and Technical Design Packages (TDPs) for hardware deployments* Recommend specifications for hardware acquisitions based on system and operational needs* Procure equipment and perform acceptance testing to ensure compliance with requirements* Develop installation schedules aligned to setup, integration, and testing timelines* Organize and lead hardware installation activities across CONUS locations* Configure and document system configurations including computers, networking devices, and peripherals* Perform preventative and remedial hardware maintenance and support* Prepare and maintain as-built documentation including diagrams, drawings, and configurations* Generate site installation reports, test documentation, and performance validations* Ensure identified issues are resolved and solutions meet user requirements* Provide input into system design, including end-user devices, servers, storage, networking, and specialized hardware* Develop installation guides, field test procedures, and troubleshooting documentation* Train onsite personnel on hardware usage, maintenance, and support processes* Stay informed on emerging hardware technologies and provide recommendations for adoption

What we expect of you* Bachelor’s degree in communications engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or a related discipline from an accredited institution and Seven (7) years of experience analyzing and supporting complex hardware systems for IT solutions OR 11 years relevant hardware engineering experience in lieu of a degree* Proven experience with hardware installation, configuration, and maintenance across enterprise environments* Strong understanding of system integration, network infrastructure, and hardware lifecycle management* Ability to create and maintain detailed technical documentation and engineering plans* Experience conducting site surveys and translating requirements into actionable designs* Strong troubleshooting and problem-solving skills in complex hardware environments* Ability to travel and support deployments within CONUS as required* Experience supporting large-scale or distributed IT environments is a plus* Familiarity with data center infrastructure, storage solutions, and enterprise networking equipment is a plus* Prior experience working with Technical Design Packages (TDPs) and engineering documentation standards is a plus* Strong communication skills with the ability to train and support end users and technical teams is a plus* Ability to manage multiple projects, timelines, and installations simultaneously is a plus* Knowledge of emerging hardware technologies and industry trends is a plus, We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do-it’s how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a fullstack, fulllifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.