Applications Analyst I-III - Fresno Admin

The Applications Analyst I position at Clinica Sierra Vista is dedicated to supporting the configuration, implementation, and maintenance of the Epic electronic health record (EHR) system. This role is critical to ensuring that our healthcare providers and staff access accurate, reliable, and efficient systems that enhance patient care and operational workflows., * Assist in configuring and customizing the Epic EHR system based on user requirements.

• Collaborate with clinical end-users to gather and understand application needs and workflows.
• Provide tier 2 support for end-users, responding to inquiries and troubleshooting issues related to Epic applications.
• Participate in the testing and validating new Epic features, updates, and enhancements.
• Assist in the development of training materials and documentation for end-users.
• Collaborate with technical teams to identify and resolve Epic application issues.
• Participate in system upgrades, patches, and maintenance activities.
• Learn and adapt to new Epic modules and functionalities as they are introduced.
• Contribute to process improvement initiatives related to Epic application usage and workflows.

Do you have experience in User training (technical support)?, Do you have a Bachelor’s degree?, * Bachelor’s degree in healthcare informatics, Computer Science, Nursing, or a related field (or equivalent experience).

• 5+ years of Epic experience, including successful implementations and optimizations.
• Epic certification required (e.g., EpicCare Ambulatory, Cadence, Resolute, or other relevant modules).
• Proficiency in Epic application configuration, workflow design, and system optimization.
• Strong analytical skills for troubleshooting and resolving complex application issues.
• Proven leadership experience in EHR/Epic projects, training, and team mentorship.
• Excellent communication and collaboration skills to work with stakeholders at all levels.
• Deep understanding of clinical workflows, revenue cycle processes, and healthcare regulations
• Must be able to work a full-time schedule.
• Must be able to pass all pre-employment screening (background check, drug tests, and references).
• Must be able to comply with organizational behavioral standards.

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient., Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.