Enterprise Applications Specialist I

The Commonwealth
Norfolk, VA, United States
15 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Compensation
$69,783.0 - $87,229.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Access Microsoft Excel Software Applications Microsoft Outlook Information Systems Software Debugging Software Systems Management of Software Versions Enterprise Software Applications Data Analytics

Job description

The main objective of this position is to configure, implement, debug, maintain, and provide on-going support of assigned enterprise applications., * Communicates status of system disruptions in a timely and accurate manner while providing input to the mitigation of all current and future risks.

  • Contributes to a team-based culture to ensure the smooth operation of the group, its projects, and the operational goals of the Port of Virginia.
  • Manages application software versioning to maximize consistency across all operations sites.
  • Reviews new application versions and processes for assigned applications.
  • Manages and conducts test plans related to the deployment of new software and associated upgrades.
  • Provides launch day support associated with all software systems that interact with assigned applications.
  • Provides 24x7 support for timely resolution of emergency situations.
  • Collaborates with team members to provide cohesive, manageable, and functional application solutions.
  • Implements strategies for increasing the effectiveness and efficiency of applications, as well as ways to improve or further leverage these tools.
  • Maintains awareness of safety in all aspects of daily decisions.
  • Performs other duties as assigned.
  • The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field (or equivalent experience). Licenses, Certifications, and Credentials Valid driver’s license; Transportation Worker Identification Credential are required. Work Experience No experience required. Background in terminal operations associated with assigned applications preferred. Skills Verbal and written communication skills, with the ability to communicate with employees across all levels of the organization High Time management skills High Ability to handle multiple assignments in an effective way High Analytical and problem-solving skills with strong attention to detail High Ability to gather user requirements and specifications and translate to new processes and system configurations High Attention to detail and high degree of accuracy High Verbal and written communications skills High Organizational skills to prioritize work and report on progress Medium Knowledge of Microsoft Office Applications (Access, Excel and Outlook) at an intermediate level or beyond Medium Strong analytical and problem-solving skills., Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, Fit for duty Physical, Other records or information related to the candidate’s suitability for the position. Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card). The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.

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