Sales Operations & Business Systems Manager

We’re looking for an experienced Sales Operations & Business Systems Manager to lead the systems, processes, and analytics that power our commercial organization.

In this highly visible leadership role, you’ll own our commercial business systems, optimize sales operations, improve cross functional processes, and deliver the insights that help drive revenue growth. You’ll work closely with Sales, Marketing, Customer Service, Finance, IT, Supply Chain, and Executive Leadership to build scalable processes and exceptional customer experiences.

If you enjoy solving complex business problems, improving operational efficiency, and leveraging technology to drive business results, we’d love to hear from you.

What You’ll Do

• Lead Sales Operations strategy and continuous process improvement
• Serve as business owner and administrator for Salesforce CRM and Salesforce PRM
• Manage commercial business systems, workflows, automation, and reporting
• Lead Electronic Data Interchange (EDI) onboarding and customer integrations
• Develop sales analytics, executive dashboards, KPIs, and forecasting models
• Improve data quality, governance, and system adoption
• Partner with cross functional teams to optimize business processes
• Support pricing governance, sales reporting, and commercial initiatives
• Identify automation opportunities that improve productivity and reduce manual effort
• Drive operational excellence through scalable systems and best practices

• Bachelor’s degree in Business, Information Systems, Finance, Analytics, Marketing, or related field
• 5 to 8+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Business Systems, or Business Analytics
• Advanced Salesforce CRM administration experience
• Salesforce PRM experience preferred
• Electronic Data Interchange (EDI) implementation experience
• Strong Microsoft Excel and Power BI skills
• Experience with sales forecasting, reporting, KPIs, and dashboards
• Excellent analytical, project management, and communication skills
• Proven ability to lead cross functional initiatives and improve business processes

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance, Why You’ll Love This Role
• Strategic leadership opportunity with high organizational visibility
• Drive meaningful operational improvements across the business
• Partner with executive leadership on growth initiatives
• Own critical commercial systems and technology platforms
• Make a measurable impact on revenue growth and customer experience

Pay: $85,000.00 - $95,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance