IT Support Engineer III

The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems., * Handle advanced escalations from lower-level engineers

• Diagnose and resolve complex server, networking, and infrastructure issues
• Support healthcare and dental software applications and imaging systems
• Lead and execute infrastructure, cloud, and security projects
• Act as a senior technical advisor to clients
• Maintain detailed technical documentation and system diagrams

• 5 or more years of IT support experience
• Advanced expertise in Windows Server, Microsoft 365, and networking
• Strong project execution and communication skills
• Must live in Metro Birmingham Area, * Healthcare or dental IT experience
• Advanced PowerShell or scripting knowledge
• macOS and iOS support experience

Pulled from the full job description

• Health insurance
• Paid time off
• Cell phone reimbursement
• Paid holidays, Benefits & Perks
• Paid Time Off program in accordance with company policy
• Company-observed paid holidays
• Health insurance options available to eligible employees
• CrewHu employee recognition and rewards program
• $50 monthly cell phone stipend
• Company-provided equipment and tools
• Ongoing training and professional development opportunities