EUC Engineer - London - Onsite £45,000 - £53,000pa

JNC are working closely with a market leading organisation in London that is looking to bring on a talented End User Support Engineer on a permanent basis to provide support to its core users and clients., * Deliver excellent EUC support across incident requests.

• Own end to end EUC support from start, suer engagement to finish.
• Maintain accurate ITSM tracking.
• Own, support and maintain endpoint, meeting room and workplace technology readiness.
• Provide high standards of support to senior executives.
• Escalate unresolved issues to appropriate technical channels.

• Extensive EUC support experience
• Extensive Client and Workplace technology support experience.
• Extensive experience supporting Windows and macOS environments.
• Supporting Endpoint Hardware and workplace technology services.
• Experience using ITSM tooling.
• Experience supporting joiner, mover, leaver processes.
• Experience with ITIL-aligned incident, request, and problem management practices.
• Strong professionailism and ability to work in a process led operating model. Able to work with clear boundaries, documentation standards and escalation paths.

In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business