Cloud Operations Engineer

Are you an experienced Cloud Operations Engineer with strong Microsoft Azure and Microsoft 365 experience? We’re looking for a talented engineer to join the Technology team of this Financial Services organisation and play a key role in supporting and improving the hybrid cloud environment.

This is a hands-on role where you will work across Azure, Office 365, Windows infrastructure and automation, providing technical expertise while helping to deliver improvements and new technology solutions.

As a Cloud Operations Engineer, you will act as a Level 3 escalation point, supporting critical infrastructure services and working collaboratively with engineering teams, architects and stakeholders to maintain a secure, reliable and efficient technology environment., * Provide Level 3 technical support and escalation for cloud and infrastructure services

• Manage and maintain Microsoft Azure and hybrid cloud environments
• Support Microsoft 365 services, including Exchange Online, security, governance and compliance
• Manage modern workplace technologies including Microsoft Intune, Autopilot and Defender
• Support Windows Server environments, Active Directory, Group Policy, DNS and DHCP
• Monitor platform health, investigate issues and proactively improve service reliability
• Develop automation solutions using PowerShell and Power Automate
• Contribute to infrastructure improvements, cloud initiatives and technology projects
• Work with product owners, architects and technology teams to deliver solutions
• Participate in an on-call support rota, * Strong experience supporting Microsoft Azure environments

• Proven experience managing Microsoft 365 services
• Good knowledge of Exchange Online and hybrid Exchange environments
• Experience with Microsoft Intune, Autopilot and endpoint management
• Strong Windows Server and Active Directory experience
• Experience with PowerShell scripting and automation
• Understanding of networking concepts including DNS, DHCP, firewalls and load balancing
• Experience working within Agile/Scrum environments

Desirable experience:

• Terraform / Infrastructure as Code
• Azure DevOps and CI/CD pipelines
• Azure Virtual Desktop or Windows 365
• Containerisation and serverless technologies
• Azure or Microsoft 365 certifications
• Progress MOVEit

We’re looking for someone who enjoys solving complex technical challenges, improving processes and working collaboratively across teams. If you’re passionate about Microsoft cloud technologies and want to be part of a team delivering modern infrastructure solutions, we’d love to hear from you!