Mobile Network Cable Technician

GARMAC, LLC

Richmond, VA, United States

14 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Compensation

$54,080.0 - $58,240.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Microsoft Word Microsoft Excel Computer Networks Data Transmissions Networking Hardware Microsoft Office Wireless Networks Wi-Fi Technology Network Routers Break Fix Firewalls (Computer Science) Cisco

Job description

This mobile technician supports network, cabling, and wireless infrastructure across a 2-hour service radius. The role focuses on field installation, troubleshooting, maintenance, and customer-facing technical support. Schedule

Primarily Monday-Friday/Saturday , mostly daytime
Occasional night work for project or incident support
Weekend project work may be required with advance notice
Participation in a rotating weekly on-call schedule, * Perform installation, service, upgrades, and repairs for low-voltage cabling (Cat3-Cat6), fiber, communications cabling, and related systems.
Pull, measure, and route wiring through conduits; complete patching and cross-connect work (66/110 block).
Install, configure, and test network hardware including switches, routers, firewalls, Wi-Fi systems, antennas, and related devices.
Execute complex MAC (Move/Add/Change) requests within defined SLAs.
Diagnose and resolve cabling and network performance issues; provide break-fix support.
Maintain optimal performance of network closets, perform cleanups, switch port optimization, and site surveys.
Conduct onsite testing (data, voice, security, carrier circuit testing).
Support UPS/power restoral, water-related issues, and facilities-related tasks.
Perform preventive and incidental maintenance on wireless and Wi-Fi systems.
Document work in company systems (time reporting, work orders, materials, SLA requirements).
Coordinate with NACS Operations teams; communicate status updates to management.
Respond to emergency calls during or after hours to meet SLAs.
Transport tools/equipment and attend required meetings, training, and workshops.
Meet performance targets and KPIs.

Requirements

Valid driver’s license and reliable vehicle capable of transporting a 6-ft ladder.
Smartphone for email/ticketing; laptop proficiency with basic Office 365 (Word, Excel).
Basic cabling/technician tools; ability to use cable and fiber testers.
Experience working in communications closets; ability to lift heavy objects safely.
Knowledge of cable patching, cross-connect procedures, IP phones, and data networking fundamentals.
Ability to troubleshoot issues and explain technical concepts clearly to customers.
Strong interpersonal communication skills., * 5+ years in data communications.
Working knowledge of Cisco phones, switches, routers, and LAN/WAN fundamentals.
High school diploma or equivalent.