Staff Software Development Engineer (myPBM Strategy & Operations Lead)

The Staff Software Development Engineer (Strategy & Operations Lead) is a hybrid leadership role responsible for driving both technical execution and organizational effectiveness across the myPBM organization. This individual will provide engineering leadership for strategic initiatives while serving as a trusted partner to senior leadership in driving operational excellence, organizational priorities, governance, and business outcomes.

Approximately 60 % of the role will focus on software engineering leadership, technology strategy, architecture, delivery execution, and technical mentorship. The remaining 40% will focus on strategic planning, leadership reporting, operational governance, KPI management, organizational communications, financial planning support, colleague engagement, and continuous improvement initiatives.

**For the right candidate, we can consider remote US but there may be travel required.

What You Will Do

Engineering Leadership & Delivery

• Lead the design, development, and delivery of scalable web applications, APIs, and cloud-native solutions supporting the myPBM platform.
• Provide technical leadership and architectural guidance across multiple initiatives and engineering teams.
• Partner with Product, Business, UX, and Engineering teams to translate business objectives into scalable technology solutions.
• Drive engineering excellence through modern development practices, CI/CD automation, cloud adoption, security, reliability, and performance optimization.
• Evaluate emerging technologies and recommend solutions that improve efficiency, scalability, and customer experience.
• Mentor engineers and technical leads while fostering a culture of innovation, accountability, and continuous learning.

Strategy, Operations & Chief of Staff Responsibilities

• Partner with senior leadership to drive execution of strategic priorities and organizational objectives.
• Develop executive-level reporting, operating reviews, metrics dashboards, and management updates that provide visibility into organizational health and performance.
• Lead operational excellence initiatives focused on process optimization, productivity improvements, and organizational effectiveness.
• Drive KPI definition, measurement, and reporting to support data-driven decision making and accountability.
• Coordinate cross-functional initiatives involving finance, security, resiliency, training, and organizational governance.
• Facilitate leadership planning sessions, staff meetings, communications, and organizational engagement programs.
• Identify risks, dependencies, and operational challenges while recommending solutions and driving resolution.
• Support strategic workforce planning, organizational readiness, and continuous improvement initiatives.

7+ years of experience in large-scale software development with demonstrated technical leadership experience including the following:

• Experience designing and delivering enterprise applications using modern technologies such as Java, Spring Boot, React, Angular, REST APIs, cloud-native platforms, and related technologies.
• Strong understanding of Agile delivery methodologies and software engineering best practices.
• Experience leading cross-functional programs, operational initiatives, or organizational transformation efforts.
• Strong analytical, communication, stakeholder management, and executive presentation skills.
• Demonstrated ability to influence across multiple teams and successfully lead through ambiguity and change.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Kubernetes, Docker, and DevOps practices.
• Experience building operational dashboards, KPIs, governance processes, and executive reporting frameworks.
• Experience supporting organizational planning, financial management, security governance, resiliency programs, and colleague engagement initiatives.
• Strong business acumen with the ability to connect technology investments to measurable business outcomes., Bachelor’s or equivalent experience

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.