Quickbase Solutions Manager

The Quickbase Solutions Manager is responsible for the day-to-day administration, support, strategic management, and continuous improvement of the Quickbase platform. This role ensures that users across multiple divisions have the tools, training, reporting, documentation, and workflows needed to successfully manage projects and business operations. This position serves as the primary resource for Quickbase users and plays a key role in driving operational excellence through technology, reporting and data, project management, communication, and continuous improvement. The Quickbase Solutions Manager leads cross-functional projects, manages platform enhancements from concept through implementation, and oversees change management efforts to ensure successful user adoption of new processes, features, and system improvements. Working closely with business leaders, IT, and third-party developers, this role translates business needs into scalable Quickbase solutions that improve efficiency, standardize processes, and support organizational growth. ESSENTIAL FUNCTIONS Quickbase Administration

• Serve as the primary administrator for the Quickbase platform across multiple divisions.
• Manage day-to-day user support, troubleshooting, and issue resolution.
• Maintain database structure, tables, relationships, forms, reports, dashboards, and permissions.
• Coordinate system enhancements and new development with third-party developers and IT.
• Test, validate, and deploy new functionality and enhancements.
• Ensure data integrity through ongoing audits and maintenance.
• Manage user security, roles, notifications, and access requests.

Reporting & Business Intelligence

• Build and maintain reports and dashboards for Operations, Finance, Purchasing, Sales, and Executive Leadership.
• Create automated reporting and scheduled report distribution.
• Develop new reporting solutions based on business needs.
• Assist departments with ad hoc reporting requests and data analysis.

User Support & Training

• Serve as the first point of contact for Quickbase questions and support.
• Train new users on system functionality and best practices.
• Develop and facilitate ongoing training sessions for existing users.
• Create user guides, reference materials, and training documentation.
• Identify opportunities to improve user adoption and efficiency.

Process Documentation

• Develop and maintain Standard Operating Procedures (SOPs).
• Create process documentation for new workflows and system enhancements.
• Standardize documentation across divisions.
• Maintain templates, forms, and process libraries.

Division Onboarding

• Lead Quickbase implementation for newly acquired or newly onboarded divisions.
• Coordinate data migration, validation, and system setup.
• Configure division-specific settings while maintaining company standards.
• Support ERP integrations and user transition activities.
• Provide post-implementation support and training.

SharePoint & Internal Communications

• Manage the Contract Business SharePoint site and related resources.
• Organize and maintain document libraries and shared resources.
• Publish internal newsletters highlighting system updates, new features, training opportunities, and best practices.
• Maintain centralized access to forms, SOPs, and training materials.

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
• Experience administering Quickbase or similar low-code business applications.
• Strong understanding of database structure, reporting, and workflow automation.
• Experience creating dashboards and business reports.
• Excellent organizational and documentation skills.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience training users and developing documentation.
• Experience with SharePoint, Microsoft 365, and business collaboration tools preferred.

Success in this Role The successful candidate will be highly organized, service-oriented, and passionate about improving how people work. They enjoy solving problems, supporting users, documenting processes, and continuously enhancing business systems that help the organization operate more efficiently.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance

Full job description

Why Singer? Singer Equipment Company is not just a seller of food equipment - we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.

We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

Why You’ll Love Working Here:

• Make a Difference: Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.
• Collaborative Spirit: Be part of a supportive and dynamic team environment.
• Growth Opportunities: Develop your skills and advance your career in a dynamic industry.
• Competitive Compensation & Benefits: Enjoy a rewarding package that reflects your contributions.