Support Engineer - Dublin, Georgia

Solenis
Dublin, GA, United States
14 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$93,530.0 - $137,181.0
Working hours
Regular working hours

Tech stack

Microsoft Word Microsoft Excel Microsoft PowerPoint

Job description

The primary focus is to provide support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with the local site manager and the area sales manager to develop and execute chemical programs.

Conducting testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies.

Maintain and monitor inventory levels, order product as needed.

A successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.

Requirements

  • 2-5 years of experience in pulp/paper, textiles, or chemical manufacturing

  • High level of mechanical aptitude, including expertise with plumbing and pumps

  • Experience with troubleshooting electrical problems

  • Documented problem solving capability for complex and non-routine technical problems

  • Strong relationship building skills

  • Good communication skills both written and oral with multiple organizational levels

  • Ability to work with autonomy

  • Must have a valid Driver’s License and acceptable Motor Vehicle Record

  • Ability to occasionally lift and carry 50 pounds.

  • Proficiency in MS Office programs (Word, Excel, PowerPoint)

Benefits & conditions

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

About the company

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

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