Data Center Technician

We are seeking an experienced Data Center Technician to support server hardware, deployments, diagnostics, cabling, and network-related activities in a large data center environment.

The ideal candidate should have strong hands-on experience with server troubleshooting, hardware replacement, Windows Server, IPMI, firmware updates, and Layer 1-3 network troubleshooting.

Responsibilities

• Install, stage, configure, start up, and shut down servers, racks, switches, storage devices, and related hardware.
• Diagnose server and hardware issues and replace failed components.
• Perform root-cause analysis and support hardware failure investigations.
• Conduct quality checks for cabling, labeling, grounding, staging, and deployment standards.
• Support server refreshes, memory upgrades, OS rebuilds, and hardware decommissioning.
• Use IPMI and diagnostic tools for troubleshooting and server health monitoring.
• Perform firmware updates, hardware testing, and real-time issue resolution during deployments.
• Troubleshoot network issues across Layer 1, Layer 2, and Layer 3.
• Support Windows Server, WinPE, virtual machines, and basic Linux environments.
• Complete service tickets according to KPIs and SLAs.
• Document technical procedures, SOPs, troubleshooting steps, and lessons learned.
• Escalate incidents and communicate updates to relevant teams.
• Follow all data center safety procedures and equipment-handling guidelines.
• Assist and guide technicians with complex technical tasks.

• 5-7 years of Data Center Technician or Server Technician experience.
• Strong knowledge of server hardware and component-level failures.
• Experience replacing processors, memory, drives, motherboards, power supplies, fans, network cards, and cables.
• Strong experience with IPMI and server diagnostic tools.
• Experience with Windows Server and Windows PE.
• Basic Linux knowledge.
• Layer 1, Layer 2, and Layer 3 network troubleshooting.
• Firmware updates and hardware testing experience.
• Virtual machine setup and environment configuration.
• Basic scripting knowledge in PowerShell, Python, or Bash.
• Ability to work independently and with distributed teams.
• Strong troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Associate degree in Computer Science, IT, Computer Engineering, or equivalent experience.
• CompTIA A+ or Server+.
• CCENT or CCNA.
• Microsoft MCP or MCSE.
• Linux PXE experience.

Physical Requirements

• Ability to lift up to 35 pounds.
• Ability to climb ladders and use rolling stairs.
• Ability to stand and walk for extended periods.
• Ability to bend, lift, handle tools, and perform repetitive physical tasks.
• Ability to wear required personal protective equipment., * Data center: 4 years (Preferred)
• Server management: 3 years (Preferred)

$37 - $42 an hour - Contract