Video Game Test Lead

Due to continued expansion in the US, GlobalStep is looking for Video Game Test Leads. You will be part of a growing testing team providing technology services to our global customer base.

As a QA Test Lead, you’ll be responsible for:

• Leading various projects
• Supervising and leading a group of QA testers per project
• Validate test requests and set up projects before tests start
• Assigning clear tasks to testers
• Managing time and resources to meet project deadlines and requirements
• Managing various bug-tracking databases depending on each project needs
• Validating bug reports from testers and ensuring they meet the client and company standards
• Developing and updating comprehensive test plans and detailed test cases
• Verifying that checklists are understood and diligently followed by the testers
• Participating in the training, motivation and evolution of each tester
• Evaluating tester performance
• Being the main point of contact with clients and maintaining a high level of communication
• Escalating urgent or critical problems to management and/or client, depending on the situation
• Participating in the evolution of the QA services and strategies
• Creating and sending detailed test reports to clients
• Creating post-mortem on projects if required
• Device management: responsible for devices used by the team and following company procedures about getting and returning devices, account management and other rules
• Assisting management with any other task, including scoping projects and testing
• Demonstrating the highest standards of professionalism and fostering a positive working environment
• Mentoring, coaching and training testers and future test leads

• 3+ years of Games QA experience, including shipping at least 1 AAA title
• QA experience at all stages of the development cycle
• Experience leading Games QA teams and projects
• Excellent communication skills using spoken and written English
• Highly proficient QA tools such as bug-tracking databases (i.e. JIRA), test case management software (i.e. TestRail), checklists on MS Excel

Preferred:

• Understanding of Agile workflow and how Games QA fits this methodology
• Experience working for a Games QA Outsourcing company as a Games QA Lead
• Experience working on multiple titles
• Technical knowledge of games consoles and terminology
• Technical knowledge of Windows PCs and Mac devices
• Experience in technical network testing using various diagnostic tools, * Ability to prioritize testing tasks under tight deadlines
• Critical thinking and problem solving skills
• Team player
• Work well under pressure
• Comfortable working in a fast-paced, dynamic environment as business needs evolve
• Strong communicator who serves as a mentor to the team, * Halo video games: 5 years (Required)
• paid job experience as video game test lead: 1 year (Required)

You name it, we’ve done it. GlobalStep partners with the world’s leading game studios and innovative brands, bringing compelling and high impact digital experiences to life, fast and flawless. Our specialized gaming practice has helped leading video game studios launch and support over 3,000 Video Game titles that have generated over $30 billion in game revenue.

GlobalStep provides creative and technical outsourced solutions to the video games industry. Our services span the entire development lifecycle and include Game Design, Art, Engineering, Quality Assurance, Localization, Localization Quality Assurance, and Player Engagement. With 20 years’ experience in the games industry, our 2,500+ employees operate in 30 countries and eight fully integrated, ISO-certified studios across the Americas, Europe, and Asia. Our clients include all major platform owners, top AAA studios, and hundreds of large and mid-size developers.