Systems Engineer - Network Administration

The purpose of the position is to assist in the development and maintenance of our various enterprise information technology systems and supporting subsystems. This encompasses assistance on client systems as advisor/liaison to our clients in order to satisfy any current and forecasted needs. It may include both qualifying the necessary requirements and providing demonstrations of the recommended solutions prior to any formal implementation. For this, the ideal candidate should possess strong professional interpersonal qualities in addition to the technical aptitude expected from an established IT expert., The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

• Install, configure and maintain client and 3rd party product components and subsystems.
• Respond to system failures and work with vendors to resolve issues related to hardware and software.
• Assists with maintenance and configuration of VOIP phones, PBX’s and associated hardware
• Prepare disaster recovery plans and restore enterprise systems as needed.
• Ensure information systems remains compliant with CJIS regulations and policies
• Analyze, troubleshoot and resolve technical problems or product support deficiencies.
• Monitor system resource usage and ensure adequate resources are available to meet the IT requirements through resource scheduling and new resource acquisition.
• Prepare detailed systems administration plans and level of effort estimates for meeting product roadmap release requirements; provide detailed bill of materials and cost estimates for new hardware and software or upgrades to and maintenance of existing hardware and software.
• Track progress project milestones and ensure expectations are met and participate in senior client project management reviews
• Other work as directed by the Chief Technology Officer or their delegate

Functional Area: Network Administration

• Ensure the stable operation of all enterprise network hardware and software infrastructure, LANs, WANs and WLANs.
• Perform network design and capacity planning
• Create and maintain documentation as it relates to network configuration, network mapping, processes and service records.
• Diagnose problems with network equipment and perform equipment repair or upgrades when appropriate
• Installs, configures and maintains network dabbling and other networking equipment such as switches, routers, firewalls and other related hardware or software
• Monitors network performance and notifies IT management and other IT employees of issues
• Oversee new and existing equipment, hardware and software upgrades relating to network or telecom equipment
• Design and deploy enterprise class wireless networks, including access points, routers, switches and other hardware, Valid Florida Driver’s License (must maintain for duration of employment)

Do you have a valid Driver’s License license?, Do you have a Associate’s degree?, Bachelor’s degree from an accredited college or university with major course work in computer science, information systems or related field and three (3) years’ experience in Information Technology, Associates degree or technical diploma in an IT related field and five years of relevant experience in Information Technology Valid Driver’s License (must be maintained throughout employment)

Pulled from the full job description

• AD&D insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid holidays, Working Conditions: Work is generally performed in an office environment. Hours are primarily (Monday - Friday 8:00am to 5:00pm), but position requires employee to be flexible based on needs of the agency and available for any disaster or emergency situation.