Sr. Solutions Engineer, Strategic

T-Mobile Us, Inc.
Concord, CA, United States
14 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Compensation
$98,420.0 - $253,600.0
Working hours
Regular working hours
Job source

Tech stack

Information Management Software Engineering Wireless Networks Computer Network Technologies Wireless Devices Information Technology

Job description

This role supports business sales by applying technical expertise to design and present wireless communication solutions that address customer needs. It involves consulting with customers to understand their business challenges and developing tailored solutions using wireless network technologies and devices. The role requires maintaining expert knowledge of wireless products, network coverage, and value-added solutions to effectively support sales activities. Success is measured by the ability to facilitate customer engagements, provide accurate technical information, and contribute to solution adoption. The work impacts organizational sales effectiveness and customer satisfaction by ensuring technical alignment and support throughout the sales process., * Engage directly with customers to understand requirements and present tailored wireless communication solutions

  • Conduct wireless network coverage analysis and review findings with customers to support solution design
  • Assist customers with processing requests related to in-building wireless coverage improvements
  • Identify business opportunities and recommend appropriate wireless solutions to meet customer needs
  • Maintain expert knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • Bachelor’s Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
  • Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field (Required) 7-10 years of experience in solutions engineering, sales engineering, technical consulting, solution architecture, or a related customer-facing technical role supporting enterprise or strategic accounts. Experience designing, presenting, and supporting wireless, mobility, telecommunications, or network solutions (Required)

Knowledge, Skills and Abilities:

  • Communication (Required)
  • Customer Needs Identification (Required)
  • Product Knowledge (Required)
  • Project Management (Required)
  • Solution Architecture (Required)
  • Solutions Design (Required)
  • Technical Demonstrations (Required)
  • Technical Presentations (Required)
  • Technical Support (Required)
  • Wireless Networks (Required)

Licenses and Certifications:

  • Industry Standard (Preferred)

  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits & conditions

Pulled from the full job description Childcare Tuition reimbursement Pet insurance Paid parental leave Employee stock purchase plan AD&D insurance Parental leave

Full job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!, DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $140,600 - $253,600, inclusive of target incentives

Base Pay Range: $98,420 - $177,520

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don’t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

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