Global Business Process Owner - SAP Operations

For more than 65 years, we’ve turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

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The Global Business Process Owner I owns the end-to-end business processes related to the assigned workstream. This role is responsible for blueprinting, conducting business impact analysis, incident ticket management, system enhancement planning, implementation, testing and user training. The primary objective of this position is to enable business growth and productivity through deployment, optimization and application of SAP or other key systems. The GBPO I position directly leads the SAP Implementation Project Team Leads.

Major Responsibilities:

• Act as the Subject Matter Expert and provides blueprinting handbook for their workstream as new sites/subsidiaries come onto platform
• Coordinates business and system processes with rest of world team as global implementations occur
• Oversees integration Project Team Lead in activities including Blueprinting, Business Impact Analysis, Role Mapping and Testing
• Builds and ensures knowledge transfer to SU resources and maintains appropriate resources to cover needs of business (# of SU, shifts, skill base, training)
• Reviews, monitors and manages tickets for incidents and enhancements for assigned systems; resolve by collaborating with business partners, Super Users and COE’s
• Leads the roll out of system enhancements, including hyper care and training of Super Users and outside user groups
• Collaborates with functional business leaders in establishing the enhancement execution priorities and regularly communicates across the associated teams
• Oversees all security and role mapping system changes; reviews and approve individual requests, leads regular review board of security requests
• Works with the IT PMO to facilitate their understanding of the business requirements and interface with the Business to clarify deliverables as needed
• Supports the implementation of process and data standards in all systems, per IT guidelines
• Prepares for and attends steering committee and other project status meetings, including input to the PMO
• Leads regular work stream meetings with support resources to improve training and improve system effectivity
• Perform other duties as assigned

• Associates degree or equivalent experience
• 4 years of SAP system experience working within a manufacturing environment
• 3 years of medium to large scale project and program management

Knowledge / Skills / Abilities:

• Demonstrated drive and determination to achieve success
• Good organization skills and time management necessary to lead large scale projects/programs
• Solid quantitative skill set and the ability to analyze, think and communicate with well-supported data
• Good problem solving skills; the ability to ask the right questions, help frame logical conclusions and arrive at effective solutions
• Ability to manage multiple projects and/or assignments concurrently
• Strong verbal and written communication skills
• Ability to work collaboratively across global geographies, business units’ hierarchy and multiple functional areas
• Cross/multi-functional understanding of industry, company and products to enable identification of assumptions and events, and qualification of related risks and opportunities
• Proficient in MS Office (Outlook, Excel, Word)
• Ability to work independently with limited direction and with a team in a fast paced, high work volume environment with emphasis on maintaining quality and timeliness
• Self-motivated
• Strong knowledge of one SAP end-to-end processes and related data (OTC, CRM, PTP, PTM, RTR, SLM, Master data)

Pulled from the full job description

• 401(k)
• Health insurance
• Employee discount
• Vision insurance
• Dental insurance
• Free parking
• On-site gym, Great Reasons to work for Generac:
• Competitive Benefits: Health, Dental, Vision, 401k and many more
• State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
• Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
• Eligible for summer hours! (Memorial Day - Labor Day)
• Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
• We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
• Every day is Jeans Day! Dress for your day.
• Product loan and discount programs