Senior Site Reliability Engineer

Are you passionate about building highly reliable, scalable cloud platforms that power mission-critical applications? We’re partnering with an innovative technology company that’s investing heavily in platform reliability, automation, and observability. This is an opportunity to have a significant impact on the engineering organization by shaping reliability standards, improving developer experience, and helping build resilient systems that support a rapidly growing platform.

You’ll work at the intersection of software engineering and infrastructure, partnering with engineering teams to improve system performance, automate operations, and establish best practices across Kubernetes-based services. If you enjoy solving complex distributed systems challenges and creating tools that make engineers more productive, we’d love to talk.

What You’ll Do

• Define and evolve Service Level Objectives (SLOs) and Service Level Indicators (SLIs) that align platform performance with customer and business expectations.

• Build and standardize monitoring, alerting, and observability practices across engineering teams using Infrastructure as Code (Terraform preferred).

• Develop scalable observability solutions leveraging metrics, logs, traces, and distributed tracing technologies such as OpenTelemetry.

• Evaluate and implement modern observability platforms and integrations, leading proof-of-concepts and defining adoption strategies.

• Establish reliability standards for Kubernetes-based applications, including scaling strategies, deployment safety, resource optimization, dashboards, and alerting.

• Design automation that reduces manual effort, streamlines operations, and improves incident response and recovery.

• Lead high-severity incident response efforts, facilitate postmortems, and drive long-term reliability improvements through measurable action plans.

• Participate in an on-call rotation while continually improving monitoring quality and reducing unnecessary alert noise.

• Partner with software engineers and platform teams to build resilient, scalable cloud infrastructure and operational best practices.

• 7+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or a similar infrastructure-focused engineering role.

• Strong experience supporting production workloads in AWS and Kubernetes environments.

• Demonstrated success implementing SLOs, SLIs, and reliability engineering best practices.

• Experience designing observability solutions that provide actionable insights while minimizing operational noise.

• Strong Infrastructure as Code experience, preferably with Terraform.

• Experience automating operational workflows and building reusable engineering standards.

• Familiarity with distributed systems and modern data platforms including technologies such as PostgreSQL, MongoDB, DynamoDB, or similar.

• Experience with multiple observability platforms such as Prometheus, Grafana, New Relic, Splunk, CloudWatch, ELK, or comparable technologies.

• Strong troubleshooting and debugging skills across distributed production environments.

• Experience leading incident response and driving continuous operational improvements.

• Excellent communication skills with the ability to influence engineering teams through collaboration, technical leadership, and practical solutions.

• Work with modern cloud-native technologies including AWS, Kubernetes, Terraform, and OpenTelemetry.

• Influence engineering standards and platform architecture across multiple teams.

• Solve complex technical challenges at scale while helping shape the future of the platform.

• Collaborative hybrid environment with four days in the office and one remote day each week.

• Comprehensive benefits package including medical, dental, vision, retirement plan, generous paid time off, parental leave, and additional wellness benefits.