Infrastructure & Digital Employee Experience, Principal Program Manager

Workday, Inc.
Atlanta, GA, United States
about 1 month ago
Apply on workday.wd5.myworkdayjobs.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
$156,000.0 - $234,000.0
Working hours
Regular working hours

Tech stack

Systems Integration AI Platforms ServiceNow Customer Service Management Workday

Job description

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you’re building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team The Business Technology Program Management Office (BT PMO) drives consistency, operational rigor, and delivery excellence across Workday’s most important technology initiatives. We partner across engineering, infrastructure, security, and business platforms to ensure execution is connected to measurable results. As part of this mission, the BT PMO provides dedicated program management for the Infrastructure and Digital Employee Experience (DEX) portfolio. These programs are critical to shaping how Workmates interact with our internal technology ecosystem and ensuring our collaboration, productivity, and endpoint platforms are secure, scalable, and reliable., Workday is seeking a Principal Program Manager to lead complex, cross-functional programs in the Infrastructure and DEX portfolio. You will be a primary driver of execution for digital employee experience and infrastructure priorities, connecting strategy to outcomes across multiple teams and platforms. You will operate with a high degree of autonomy in planning, sequencing, and delivering programs that have executive visibility and long-term impact on how Workmates experience Workday technology every day. This role requires strong judgment in navigating technical tradeoffs, integrating diverse stakeholders, and maintaining clear, outcome-focused communication.

DEX & Infrastructure Execution:

  • Portfolio Leadership: Lead the planning and execution of high-impact programs across the Infrastructure and DEX portfolio, from initial definition through delivery and stabilization.
  • Strategy to Outcomes: Translate strategy, roadmaps, and OKRs into clear execution plans and project structures, including scope, milestones, dependencies, and success metrics.
  • Requirements & User Insight: Partner with stakeholders and end users to gather feedback, define requirements and user stories, and ensure solutions are grounded in the employee experience.
  • Governance & Change Management: Establish and run governance forums and operating rhythms, and drive change management plans (including communications) to support smooth adoption.
  • Risk, Budget & Dependency Management: Anticipate and manage cross-functional risks, dependencies, and budget/financial considerations, resolving issues before they impact delivery.
  • Stakeholder Orchestration: Build and maintain strong relationships across BT, Infrastructure, DEX, and business stakeholders to keep execution aligned with priorities.
  • Executive Communication: Provide concise, outcome-focused updates to senior leaders, simplifying complex program and technical details into clear narratives and choices.

Requirements

  • 10+ years of program management experience leading large-scale, cross-functional initiatives with measurable business outcomes.
  • 8+ years of professional experience in enterprise SaaS, cloud, infrastructure environments.
  • 8+ years of professional experience delivering complex technical or infrastructure programs that span multiple teams and systems., * Ability to influence and align senior stakeholders across engineering, infrastructure, security, and business functions.
  • Skilled at executive communication and storytelling with data, with the ability to simplify complex technical topics and tradeoffs.
  • Comfort navigating data, integration, and infrastructure dependencies to make sound, long-term decisions.
  • Track record of mentoring or elevating other program and project managers, contributing to shared standards and best practices.
  • Highly adaptable and resilient; able to manage shifting priorities while maintaining a clear focus on outcomes and long-term impact.
  • Bachelor’s or Master’s degree in Business, Technology, Engineering, or Management.
  • Relevant certifications (PMP, PgMP, CSM, or equivalent) required, or equivalent demonstrable expertise in program management frameworks.

Workday Pay Transparency Statement

Benefits & conditions

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $156,000 USD - $234,000 USD

Additional US Location(s) Base Pay Range: $148,200 USD - $263,300 USD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on workday.wd5.myworkdayjobs.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

1:06 min

Developer experience and project variety at scale

Alexandra Petri · World Congress 2023

3:00 min

Designing data ingestion architecture with system integration

Eldert Grootenboer +1 · World Congress 2023

2:36 min

Choosing between managed AI platforms and custom governance

Péter Farkas Péter Farkas · Europe 2026 Virtual

6:22 min

Eliminating HR bureaucracy and trusting employees

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

3:03 min

Career evolution in data engineering and AI platforms

Maria Apazoglou · Coffee With Developers

1:53 min

The evolution of enterprise system integration

Stefan Mesquita Stefan Mesquita · World Congress 2026 Europe

Videos

See all

Related articles

See all