Insight Data Analytics Manager

As our Insight Data Analytics Manager, you will be welcomed into our new Digital, Data and Technology function (DDaT) within Strategy and Corporate Services. The IOPC is on a journey to develop its culture, perspectives, and ethos to support the organisation’s core outcomes, and this is your opportunity to enter the varied world of IOPC DDaT, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales.

Our new function brings together teams responsible for knowledge and information management, data analysis and reporting, Data Governance, data quality and records management as well as ICT. It operates nationally, with team members across seven sites.

You will be responsible for supporting the Insight & Analytics Lead with the delivery of our Data Strategy. Strong leadership is essential to support our ambitious group of Technical Data Analysts achieve success and nurture the team to ensure delivery of the vision and you can expect a varied and fulfilling role.

The Insight Data Analytics Manager will work closely with others from our DDaT, Business Development, and Operational functions to deliver data insight and analytics to support decision making. You will be an expert in data interpretation and need to be able to communicate meaningfully with stakeholders of varying data appreciation levels.

We are looking for someone with leadership and management experience in an analytical and insight team who has the vision and knowledge to drive improvements in both efficiency and quality through others.

We’ll assess you against these Senior Executive Officer (SEO) Level behaviours during the selection process:

• Changing and Improving

• Leadership, * Lead the data insight enablement delivery plan and support the associated timetable of data visualisation products.

• Work collaboratively and in partnership with Product/project managers to support effective data capture and data flows design requirements to drive analytical opportunities
• Work with Data Engineers by providing clear design requirements for the management of the Enterprise Data Warehouse configuration.
• Use technology to support data insight including Power BI and other analytical tools.
• Data preparation, cleanse and validation to ensure Data Quality and integrity

• Advanced Insight analytical skills and able to demonstrate skills and experience of using other data visualisation tools and techniques and use of Power BI reporting to extract meaningful analytical reporting on data.

• Proficiency in data analytical techniques including data cleaning, statistical analysis and familiarity with data querying, mining and manipulation tools and demonstratable track record on insight delivery.

• Proven experience of leading organisational insight requirements and ability to translate complex data for a variety of stakeholders, linked to performance and KPI tracking.

• Experience in planning projects and delivery in line with business priorities, using a variety of analysis and problem-solving techniques

• Integrate information from various environments and develop queries or reporting solutions to fulfil business needs

• Comprehensive knowledge and understanding of the data models within Case Management / Record Management Platforms, core data platforms and Enterprise Data Warehouse Technologies

• Experience analysing and determining root cause of recurring issues related to data accuracy and timeliness and supporting the I&A lead with business strategy development

• Strong team leadership and communication skills, both written, presentation and verbal with the ability to communicate insights to stakeholders at all levels

• Can demonstrate strong working relationships with internal partners, suppliers and end users

• Experience of working independently and at pace, including management of remote workers and requirement for national travel, as part of a team based in separate locations and demonstrating initiative

• Skilled in gathering business requirements and user-stories, including strategic organisational change and transformation level projects.

• Ability to work at a strategic level, promote organisational values and lead change and improvements in data

• Management experience and positive leadership knowledge including the ability to motivate and drive positive behaviours in others through coaching and personal development

• Experience of working in a secure environment and adhering to data principles and legislation

Desirable

• BCS Data Analyst (level 4) certification

• Masters or graduate degree in data analysis or equivalent work experience

We believe that diverse perspectives contribute to a more innovative and dynamic workplace. We actively encourage applications from individuals who are typically under-represented or disadvantaged in society. This includes women, people from ethnically diverse backgrounds, parents and carers, and disabled candidates, including neurodiverse candidates.

We are committed to providing equal opportunities for all applicants and creating an inclusive environment where diverse perspectives are valued and supported.

• 27.5 days paid annual leave (increasing with service to 32.5 days)
• The option to buy, sell, or carry over annual leave is reviewed each year and offered when possible
• Voluntary Health Cash Plan provided by BHSF
• Civil Service pension
• Civil Service maternity leave package
• PAM employee assistance programme
• Access to Civil Service Sports Council (CSSC) membership
• Cycle to work scheme
• Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
• Car Leasing Scheme
• Staff Networks focussed on each of the protected characteristics - run for staff, by staff: Enable Network, Age Network, Welsh Network, Pride and LGBTQ+ Network, Sex and Family Network, Race, Religion and Belief Network
• Learning and development tailored to your role.
• An environment with flexible working options
• A culture encouraging inclusion and diversity, The IOPC operates a hybrid working policy which requires all staff to work an average of 40% of their contractual hours at their office base (or another office for business reasons). Office attendance time includes in-person training, meetings with stakeholders and families, and attending events.

Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk, Be yourself:

The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.

• Being a Disability Confident employer, the IOPC is dedicating to removing the barriers for disabled people to thrive in the workplace. Please refer to our Reasonable Adjustment guidance document linked to this job advert on how to access Reasonable Adjustments with us.
• Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.