ERP Specialist (Finance & PPM)(P3)

The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States. The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices. The IAEA’s Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.

Main Purpose

The ERP Specialist (Finance & Projects and Programme management) is member of the AIPS Management Section (AMS) and reports to the ERP Functional Lead, Finance, Planning and Budget. She/he provides advice on, applies technical knowledge to, and provides different domains (finance, grants accounting) functional support to the delivery of IT services aimed at supporting the IAEA’s Enterprise Resource Planning (ERP) system known as AIPS (Agency-wide Information System for Programme Support).

Role

The ERP Specialist (Finance) is: a technical/functional knowledge expert, applying knowledge of several Oracle eBusiness Suite or Oracle Cloud Enterprise Performance Management (EPM) modules in different AIPS areas (finance, grants accounting, SWIFT, projects, programme and project management) within the scope of the project and the corresponding business processes; a level 2 support agent, addressing issues and requests not resolved by the first level staff and providing expert guidance on AIPS application, develops or modifies the application code to support Enhancement Requests and/or issue resolutions; and a configuration manager maintaining configuration information for the AIPS modules. The knowledge is applied to manage and resolve incidents and problems as well as design and implement changes related to the above areas of the AIPS system.

Functions / Key Results Expected

Provide technical/functional application and business expertise to support end users in the different areas like: Finance (including Payables, Receivables, Treasury, Cash Management, General Ledger, Payments, and Sub-ledger Accounting), SWIFT interfaces, Oracle Projects and Programme Management and Grants (including Oracle Grants Accounting, Oracle Project Costing, Oracle Project Foundation, Oracle Project Management), and EPM/Hyperion Planning. Handle and provide solutions for incidents and application service requests (incidents, problems, service requests) and identify business process improvement opportunities. Participate in the implementation of ERP specific projects or enhancements (analysis and configuration and/or coding of new features, new RIC EFW components, configuration settings, modifications to existing features). Support and implement any future ERP upgrade or cloud migration projects. Maintain the configuration of live ERP modules in the areas of Finance (GL, AP, AR), Projects and Programme Management, Grants and EPM/Hyperion Planning, SWIFT dashboard and Oracle Analytics Cloud (OAC). Actively participate in testing to validate if the implemented features meets requirements. Provide AIPS Application Level 2 support as needed. Document technical and functional requirements to support application enhancements. Contribute to the development and implementation of user support and training modules and manuals. In coordination with the Training Officer, support and design training programmes for end users to facilitate effective use of the application, including upgrades, enhancements, and refresher courses.

Competencies and Expertise

Core Competencies(Competency Framework) Name Definition Planning and Organizing Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans. Communication Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions. Achieving Results Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned. Teamwork Actively contributes to achieving team results. Supports team decisions.

Functional Competencies Name Definition Client orientation Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met. Commitment to continuous process improvement Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements. Technical/scientific credibility Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Mastery of Oracle Finance modules or Oracle Projects and Programme Management, Grants and EPM modules and ability to implement and provide post go-life support in Release 12., Good understanding of ITIL Information Technology - Oracle Oracle Developer Tools (SQL/PLSQL/Forms/Reports/WF) Knowledge in design, development, deployment and operations of Oracle E-Business Suite, preferably release R12. Information Technology - Oracle Oracle Fusion Technologies Hands on experience in Oracle Fusion Cloud Financials or Oracle Fusion Cloud Project Management is an added advantage Information Technology - Oracle Oracle Integration Technologies Mastery of Oracle Integration Technology Interfaces, including Oracle Data Integrator. Information Technology - Oracle Oracle Technical: BI Hands on experience in Oracle Analytics Cloud is an added advantage. Information Technology Project Management Good understanding of project management best practices and use of PRINCE 2

Qualifications, Experience and Language skills

• Bachelor’s Degree - University degree, or equivalent qualification, in information management or computer sciences or related fields. Advanced university degree would be an asset.
• A minimum of five (5) years of progressively responsible experience in working with the design of implementation and post go-live support for an enterprise scale solution based on Oracle E-Business Suite R12, with specialization in Oracle Finance modules or Oracle Projects and Programme Management, Grants and EPM modules.
• Ability to troubleshoot complex issues, test system patches, implement enhancements and conduct regression tests on Oracle ERP based solutions.
• Ability to communicate with users, capture requirements and document processes.
• Familiarity with Oracle Data Integrator (ODI) is highly desirable.
• Familiarity with IPSAS and other accounting standards is highly desirable.
• Excellent oral and written command of English.
• Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $71335 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 38664*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions

General Information

• The IAEA’s paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
• Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person’s race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
• The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
• Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
• The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.

Evaluation process

• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
• Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.