Troubleshooter 2 shifts
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Role details
Tech stack
Job description
As a troubleshooter, you are responsible for detecting, analysing, and resolving a wide range of operational issues within the warehouse. You look beyond the symptoms and search for the root cause of each problem. With your creativity and analytical skills, you deliver sustainable solutions. Thanks to your efforts, our processes continue to run smoothly, and you directly contribute to the team’s success: you’re on it., How do you accomplish this? You identify daily operational disruptions, investigate their causes, and provide appropriate solutions. Issues may arise due to human error or system failures. You determine where things go wrong, resolve the issue, and ensure the same situation does not occur again. You achieve this by:
- Thoroughly analysing reported operational issues and setting the right priorities in consultation with your manager;
- Improving operational processes by developing and implementing optimisations in collaboration with other departments;
- Supporting urgent disruptions by answering questions from colleagues and customers.
Your team stands out within the company because you work with an international group of colleagues who share a strong bond. They are always there for one another and learn from each other. Enjoyment at work and a healthy sense of humour are just as important as working hard.
Requirements
- experience with Excel, Microsoft Office and warehouse management systems;
- knowledge of Cargowrite is a plus;
- good command of the English language, both spoken and written;
- experience with a logistics service provider or in a similar role;
- willingness to work in a two-shift system.
Benefits & conditions
- Good salary based on education and experience;
- Fixed contract with excellent working condition;
- Great opportunities for further development internally through training and education;
- 28 vacation day;
- 8% holiday allowance
- Travel allowance;
- Collective pension;
- Attention to personal and professional development.
- This position is in 2 shifts 06:00 till 15:00 o clock and 15:00 till 00:00 o clock
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