IT Operations Manager

• Thriving in a supportive team environment that inspires you to strive for excellence.
• Collaborating with a bright, diverse, global team.
• Joining a colorful company with a proven track record of success and an exciting future ahead.

It’s all possible with a role at X-Rite Pantone, the global leaders in color science and technology.

X-Rite Pantone, a Veralto (https://www.veralto.com/purpose-values/) company, provides complete end-to-end color management solutions for clients in every industry where color matters. At X-Rite Pantone, you’ll deftly blend the art and science of color to help customers inspire, select, measure, formulate, communicate and match color so that users get color right the first time, every time. And along the way, you’ll build a vibrant career through rich skill-building opportunities, on-the-job learning, and coaching and training that supports your continued development and growth.

Reporting directly to the Sr Director, CIO, the IT Operations Manager is a strategic and operational leader responsible for designing, securing, and maintaining the company’s core technology landscape. The IT Operations Manager will manage the IT Operations and Client services team while ensuring high system availability, upholding strict cyber security standards, and cost-effective operations while delivering service, support, reliability, and performance; plan and oversees the research, evaluation and integration of new technology to meet the company’s strategic initiatives.

This position is part of the IT Operations & Client Services team, located in Grand Rapids, Michigan, and will be hybrid.

In this role, a typical day will look like:

• Provide day to day leadership of IT Infrastructure team including prioritizing work, managing vendor relationships, change management, incident management, and problem solving. Serve as the primary contact for internal and external customers, including the coordination of activities supporting the company’s technology strategies and projects.
• Provide a high level of technical expertise in development and support of existing and future technology strategies for technology projects in support of business initiatives. This includes leading and participating in the system development lifecycle, including, but not limited to, the development of business requirements, analysis, design, development, documentation, implementation, testing, and debugging.
• Oversee design, installation and maintenance of physical and cloud-based networks, storage, and servers, while ensuring high system reliability and strict cyber-security standards.
• Manage help desk team to ensure prompt, reliable, friendly service and support.
• Assist the CIO in aligning the IT technology roadmap with organization goals, delivering key projects on-time and under budget.
• Develop, implement and maintain infrastructure technology documentation standards and benchmarks for performance monitoring.
• Continually monitor X-Rite’s network security and keep all necessary parties informed of potential liabilities.

• Bachelor’s degree in Information Technology, Computer Science, or related field. Equivalent work experience is accepted
• 5+ years of related experience in systems administration, network engineering, or related IT roles
• Deep understanding of enterprise networks, virtualization, cloud platforms (AWS/Azure/GCP), Microsoft, Cybersecurity protocols, BCP, FinOps, Artificial Intelligence (AI) required
• Certifications a plus; ie: IT service operations, cloud architectures, advanced networking, strategic governance, Information Technology Library (ITIL), Cisco Certified Network Professional (CCNP), Project Management Professional (PMP) and AWS/Microsoft cloud certification
• Previous people management experience in an IT and manufacturing environment

• 14 Paid holidays and a permissive paid time off policy emphasizing flexibility and trust
• Ongoing investment in your career through dedicated training, on-the-job development, and coaching
• Total rewards that support your success at work and beyond, including comprehensive health benefits, a 401(k) savings plan with employer match, and associate wellbeing programming with rewards, The compensation range for this role is $120,000 - $130,000 USD per year. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

X-Rite Pantone is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of nearly 17,000 associates, you join a unique culture and work environment where purpose meets possibility : where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources -and building rewarding careers along the way., We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.