Oracle EBS Support Engineer - Intl - India

We’re looking for a mid-level Oracle EBS R12 Developer with strong PL/SQL and production support experience. This role sits within an application support team responsible for maintaining critical enterprise systems, resolving production issues, and ensuring stability across Oracle EBS and integrated platforms.

This is a support-heavy role focused on L2 debugging, ticket resolution, and system stability, with a strong emphasis on SCM modules.

Provide L2 production support for Oracle EBS R12 (ticket handling, issue resolution, debugging)

Develop and maintain PL/SQL objects (packages, procedures, functions, triggers)

Troubleshoot and resolve application and database-related issues

Support Oracle EBS SCM modules (primary focus) and Finance (nice-to-have)

Analyze issues and translate business problems into technical fixes

Support integrations between EBS and external systems

Assist with testing, deployment, and post-production validation

8+ years of experience with Oracle EBS R12

Strong hands-on PL/SQL development and debugging experience

Proven experience in production support (L2) environments

Experience with SCM modules (Order Management, Inventory, Procurement preferred)

Strong troubleshooting and performance tuning skills

Experience working with ticketing systems and SLAs Exposure to Finance modules within EBS

Experience with integrations (SOA, Oracle Fusion, or cloud-based ERP systems)

Familiarity with tools such as ServiceNow or Remedy

Experience supporting global teams and applications