Site Reliability Engineers

Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team.

• Recruiter Screen: A conversation about your background, what you’re looking for, and the level and teams that fit, so we can point your process in the right direction.
• Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering source code, system architecture, and incident review.
• Peer Technical: Team-specific depth, run by SREs from the team you’re most likely to join, focused on the problems that team actually works on.
• Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.
• Skip-Level Interview: A conversation with a senior leader on values alignment, and how you’ll work across teams.

After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you’ll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time.

What level am I?

We calibrate your level during the process, but here is roughly what each looks like so you know where you might land.

Intermediate

• You make meaningful contributions to reliability, automation, and operational efficiency, working independently within a scoped area
• You diagnose issues on your own, understand system dependencies, and can explain the tradeoffs you made
• You prioritize well, break work into manageable steps, and use automation to reduce toil
• You document your work clearly and keep yourself moving without needing check-ins

Senior

• You drive reliability improvements across multiple projects or services and prioritize them based on real system needs
• You lead investigations, anticipate cascading failures, and coordinate incident response
• You own delivery end to end, unblock others, and improve the patterns your team works by
• You communicate complex ideas clearly, influence how work gets done, and enable coordination across teams

Staff

• You shape reliability strategy across teams and services and define patterns that others reuse
• You introduce prevention strategies, identify systemic weaknesses, and influence incident response practices beyond your immediate area
• You design execution and automation approaches that work at organizational scale
• You connect reliability work to platform and business needs

Senior Staff

• You set technical direction for reliability across a sub-department, not just a team
• You drive the hardest, most ambiguous systems problems and establish standards and guardrails that multiple teams adopt
• You mentor Staff and Senior engineers
• You align reliability strategy with long-range platform direction and represent Infrastructure’s interests across the wider Engineering organization

What you’ll do

• Keep user-facing services and production systems reliable, scalable, and efficient
• Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
• Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
• Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
• Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
• Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
• Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
• Document runbooks, architecture decisions, and reviews so your findings become repeatable practices, Lead and grow a team of Solutions Architects serving public sector customers; drive technical pre-sales strategy, guide evaluations, collaborate with sales and cross-functional teams, improve team practices and execution, track KPIs, and act as a hands-on architect for strategic opportunities.

We don’t expect every candidate to have experience with every technology in our environment. We’re looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We’ll support you in becoming successful with GitLab’s tools, systems, and ways of working., * Experience keeping production systems reliable, combining an operations mindset with real software engineering practice

• Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
• The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code’s behavior, performance, and failure modes
• Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
• Hands-on experience with at least one major cloud provider (GCP or AWS)
• Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
• Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
• Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
• A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
• Alignment with GitLab’s values and a commitment to working in accordance with them

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role’s base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400-$314,400 USD How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave, 203K-346K Annually Senior level 203K-346K Annually Senior level Cloud * Security * Software * Cybersecurity * Automation Lead GitLab’s global Deal Desk to scale quote-to-cash for complex subscription and consumption deals. Own deal structure, approvals, bookings fidelity, reconciliations, and commercial guardrails while partnering with Sales, Finance, Product, Pricing, Legal, and Ops to operationalize pricing, automate workflows, and enable the field. Serve as executive escalation for non-standard transactions and improve systems, controls, and processes to support a consumption-first GTM. Top Skills: CpqCRMSalesforceZuora GitLab, 154K-231K Annually Senior level 154K-231K Annually Senior level Cloud * Security * Software * Cybersecurity * Automation Serve as a trusted technical pre-sales advisor to financial services customers, leading technical discovery, demos, POCs/POVs, solution design, and workshops. Map GitLab and cloud-based DevSecOps capabilities to regulatory, security, and business requirements, collaborate with sales and product teams, and drive platform adoption and long-term customer advocacy. Top Skills: AICi/CdCloud ComputingContinuous DeploymentContinuous IntegrationDevsecopsGitlabSource Control

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.