Purchase-to-Pay Specialist

The Procure-to-Pay (P2P) Specialist is responsible for the end-to-end ownership, governance, and continuous improvement of the P2P process. This role ensures operational excellence across invoice processing, vendor management, and payments, while acting as the primary interface between internal stakeholders and the Business Process Outsourcing (BPO) partner.

The P2P Specialist plays a critical role in driving process efficiency, resolving complex issues, ensuring compliance, and delivering measurable business value., 1. Process Ownership & Operations

• Own and manage the end-to-end P2P process, ensuring accuracy, timeliness, and compliance
• Monitor invoice workflows (e.g. queues) and proactively manage aging items
• Ensure timely approvals and resolution of blocked or pending invoices
• Handle complex vendor queries and high-priority escalations
• Oversee backlog management and drive continuous reduction initiatives
• Maintain data integrity, including cost centers and VAT accuracy

1. BPO & Stakeholder Management * Act as the primary point of contact for the BPO partner * Lead regular governance meetings and track operational performance (KPIs, SLAs) * Ensure effective daily communication and issue resolution with offshore teams * Collaborate with internal stakeholders (e.g., MDM, Payments, Invoice Processing, Business Units) * Drive accountability for ticket resolution across systems * Manage and resolve internal and external escalations

2. Continuous Improvement & Projects * Identify process inefficiencies and implement improvement initiatives * Lead or support P2P-related projects and system enhancements * Design and implement new processes aligned with business needs * Drive automation and digitalization initiatives where applicable * Contribute to strategic programs impacting P2P operations

3. Compliance, Audit & Risk Management * Ensure adherence to internal controls, policies, and regulatory requirements * Support internal and external audits * Identify risks and implement corrective and preventive actions * Ensure compliance across all P2P activities

4. Systems, Training & Documentation * Act as a key user for SAP and related P2P systems * Support business users with system navigation and issue resolution * Maintain and update process documentation and SOPs * Deliver training and knowledge-sharing sessions to stakeholders

5. Issue Resolution & Value Delivery * Investigate and resolve financial discrepancies (e.g., overpayments, incorrect postings) * Drive root cause analysis and implement sustainable fixes * Deliver measurable improvements in efficiency, cost, and compliance * Act as escalation point for critical operational issues

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• 5+ years of experience in Procure-to-Pay / Accounts Payable operations
• Experience working with BPO/shared service environments
• Strong knowledge of SAP S4 Hana
• Proven experience in process improvement and project delivery
• Experience in audit and compliance environments is a plus

Skills and Competencies

• Strong understanding of end-to-end P2P processes
• Stakeholder management and communication skills
• Analytical thinking and problem-solving ability
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and accuracy
• Proactive mindset with continuous improvement focus
• Strong organizational and coordination skills

Life at Marktplaats comes with its perks! Our colleagues enjoy the following benefits:

• Attractive Base Salary
• Participation in our Short-Term Incentive Plan (Annual Bonus)
• ️ Employee Assistance Program: 24/7 support for you and your family
• Collaborative Culture: “Win together, lose together” is one of our key behaviours. You’ll be part of a supportive, growth-minded environment.

Ask our recruiters to tell you more!