Helpdesk Coordinator
kpm media ltd
Ashton-under-Lyne, UK
about 1 month ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
£19,000.0 - £22,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Excel
Information Technology
Custom Reports
Job description
- Field incoming calls from customers
- Work with engineers to allocate roles
- Strong customer service skills to keep clients up to date with work and development
- Raise work orders for PPM and reactive works
- Administration -Raising PO’s
- Run reports collecting asset management data
Requirements
- Strong I.T skills and high-level admin background
- Good communication skills and telephone manner
- Passionate about building relationships with customers, suppliers and colleagues
- Confident attitude
- Good organisational skills
- Experience with Microsoft excel
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