Helpdesk Coordinator

kpm media ltd
Ashton-under-Lyne, UK
about 1 month ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
£19,000.0 - £22,000.0
Working hours
Regular working hours

Tech stack

Microsoft Excel Information Technology Custom Reports

Job description

  • Field incoming calls from customers
  • Work with engineers to allocate roles
  • Strong customer service skills to keep clients up to date with work and development
  • Raise work orders for PPM and reactive works
  • Administration -Raising PO’s
  • Run reports collecting asset management data

Requirements

  • Strong I.T skills and high-level admin background
  • Good communication skills and telephone manner
  • Passionate about building relationships with customers, suppliers and colleagues
  • Confident attitude
  • Good organisational skills
  • Experience with Microsoft excel

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.jobs.fmj.co.uk

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