This role functions as a strategic and operational partner to senior leaders within the Enterprise IT application services organization . The Technical Program Manager will facilitate alignment across leadership by driving clarity on priorities, tracking execution across programs, and ensuring visibility into budget, spend, and delivery health. The individual will manage governance processes using tools like Jira and Clarity , enabling informed decision-making and seamless coordination across teams. This role is ideal for someone who thrives in a fast-paced environment, excels at connecting dots across complex initiatives, and can translate strategic goals into actionable plans.

The Main Responsibilities

• Collaborating with directors, and senior leads within the Cloud Infrastructure and Platforms organization and across groups.
• Prepare briefing materials, dashboards, and executive updates to support decision-making.
• Establish and maintain cadence for leadership reviews, program check-ins, and status updates.
• Serve as a central point of contact across teams to ensure seamless communication and collaboration.
• Facilitate leadership forums and planning sessions to drive clarity and consensus on goals and execution paths.
• Craft clear, concise communications for internal and external stakeholders.
• Develop executive-level presentations and reports that synthesize complex information.

• Bachelor’s degree or equivalent education and related experience
• Broad expertise and training in program and project management methods and strong business acumen
• Extensive experience pulling data and creating reports and presentations for executive leadership
• Strong understanding and experience with AI in a business environment
• 10+ years of program experience in the telecom or technology industries
• Scrum Master Certification a plus

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$132,232 - $176,310 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$138,844 - $181,124 in these states: CO HI MI MN NC NH NV OR RI

$145,456 - $188,940 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen’s:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

LI-Remote

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today., Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win., Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.