Software Engineer III : AI/ML Solutions

As a Software Engineer III (AI/Machine Learning Platform Engineer) at JPMorgan Chase within the Consumer & Community Banking (CCB) line of business, you serve as a seasoned member of an agile team focused on building, scaling, and maintaining robust machine learning platforms. You will design and deliver trusted, market-leading infrastructure and tools that empower data scientists and ML engineers to develop, deploy, and monitor models efficiently and securely. You are responsible for implementing critical technology solutions across multiple technical areas to support the firm’s business objectives and drive innovation in ML platform capabilities., * Design, build, and maintain scalable machine learning platforms and infrastructure to support end-to-end ML workflows.

• Develop and optimize tools for model training, deployment, monitoring, and lifecycle management.
• Integrate data engineering, feature management, and model serving capabilities into unified ML platform solutions.
• Implement secure, high-quality production code for platform services, APIs, and automation pipelines.
• Collaborate with data scientists, ML engineers, and product teams to understand requirements and deliver platform features that accelerate ML development and operations.
• Ensure platform reliability, scalability, and performance through proactive monitoring, troubleshooting, and continuous improvement.
• Produce architecture and design artifacts for platform components, ensuring alignment with enterprise standards and best practices.
• Automate infrastructure provisioning, configuration, and CI/CD pipelines for ML platform services.
• Contribute to the ML platform engineering community of practice and participate in events that explore new and emerging technologies.
• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on experience building, deploying, and maintaining machine learning platforms or infrastructure
• Proficiency in Python and one or more ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn)
• Experience with data processing frameworks and tools (e.g., Spark, Pandas, SQL)
• Practical experience with cloud-based ML platforms (e.g., AWS SageMaker, GCP AI Platform, Azure ML) or on-prem ML infrastructure
• Strong understanding of MLOps practices, including CI/CD for ML, model versioning, and monitoring
• Experience developing APIs and platform services for ML workflows
• Solid knowledge of the software development life cycle and agile methodologies
• Ability to collaborate with cross-functional teams to deliver platform solutions aligned with business objectives
• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Preferred qualifications, capabilities, and skills

• Familiarity with Databricks for scalable data engineering and ML platform integration
• Experience working with Snowflake for cloud-based data warehousing and analytics
• Exposure to Snorkel AI for programmatic data labeling and training data management
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes, Airflow)
• Familiarity with feature stores, model registries, and ML metadata management
• Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• Experience with RESTful APIs and microservices architectures

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management., Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.