Staff Software Engineer - Billing & Subscription...

Hybrid. This role is categorized as hybrid. The successful candidate is expected to report to Austin, TX, Warren, MI, or Mountainview, CA three times per week.

About the Role

Join GM’s Digital Products Engineering organization and help define the next generation of our subscription and billing platform . As a Staff Software Engineer (Level 8) , you will lead technical domains , drive architecture across teams, and serve as an engineering leader for billing platform.

You will provide hands-on technical leadership for our Zuora integrations, scalable batch processing systems, revenue recognition systems, journal systems and onboarding experiences for millions of OnStar customers , while also setting the long-term architecture and standards for the broader billing platform.

This is a senior individual contributor role: you will design, build, and optimize cloud-native solutions on Azure using modern frameworks and event-driven architectures , while influencing roadmaps, mentoring senior engineers, and collaborating across product, finance, tax, and eCommerce teams.

What You’ll Do

• Lead architecture and technical direction for core billing domains (subscriptions, invoicing, payments, taxation, adjustments,) and Zuora integration, setting patterns and reference implementations used by multiple teams.

• Drive design and development of complex billing platform features and integrations, ensuring they are resilient, secure, and compliant across markets.

• Design and evolve high-volume batch processing systems for financial transactions, with clear SLIs/SLOs and strong observability (logs, metrics, traces).

• Shape end-to-end onboarding and account lifecycle experiences for OnStar and other connected services, partnering with product and UX to deliver seamless customer journeys.

• Lead migration of services to Azure using cloud-native best practices, including containerization, infrastructure-as-code, and secure-by-default configurations.

• Build and review microservices and event-driven systems leveraging Kafka and modern service design, ensuring consistency, reuse, and high reliability across the platform.

• Collaborate across organizations (product, business, finance, tax, data, and other engineering teams) to define scalable solutions and align technical decisions with business priorities.

• Mentor and coach engineers at multiple levels, providing guidance on design, coding, testing, observability, and operational excellence; help grow future technical leaders.

• Champion engineering best practices (code quality, automated testing, CI/CD, security reviews) and lead design/architecture reviews for high-impact initiatives.

• Influence long-term platform strategy , identifying simplification, modernization, and de-risking opportunities across billing, integrations, and data flows., This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

• Bachelor’s degree in Computer Science or related technical field, or equivalent practical experience.

• 10+ years of professional software engineering experience, with at least 3+ years in roles leading design and delivery of complex backend or platform systems.

• Significant experience with full-stack or backend development for enterprise integrations , ideally including Zuora or similar billing/subscription platforms .

• Strong experience with batch processing and financial systems , including reliability, reconciliation, and data integrity considerations.

• Hands-on Azure experience, including designing and migrating services to cloud-native architectures (containers, managed services, security, networking).

• Proficiency in several of the following: Java, Spring Boot, Node.js, JavaScript/TypeScript, React/Angular .

• Experience building microservices , event-driven systems with Kafka , and working with both relational and NoSQL databases .

• Solid understanding of automated testing and quality practices, including frameworks such as JUnit, Jest, Cypress , or equivalents.

• Proven ability to lead technical direction , influence cross-team decisions, and deliver results in a complex, highly integrated environment.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Prior experience with billing systems (Zuora or similar) and/or financial applications , particularly in multi-region or multi-entity environments.

• Prior experience with integration of payment gateways

• Familiarity with Shopify and related storefront technologies, especially in the context of subscription or recurring billing.

• Familiarity with Liquid or Hydrogen frameworks or similar technologies for building custom storefront experiences.

• Demonstrated technical leadership and mentoring experience, including guiding senior engineers and influencing architecture at the organization level.

• Experience modernizing legacy platforms into microservices and implementing event-driven architectures at scale.

• Background working closely with finance, tax, and compliance partners on requirements for invoicing, taxation, and revenue recognition.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

* The salary range for this role is $189,300.00 - $290,700.00 . The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

* Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

* Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team., General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.