Application Analyst

Under minimal direction, the Analyst will be responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) system. The Analyst requires little or no supervision as they build, maintain the system and exercise independent judgement and discretion in carrying out day-to-day support related activities. The Analyst performs complex design and analysis tasks related to the hospital business operations. The Analyst will also act as a mentor to other members of the team.

1. Bachelor’s degree in Healthcare Informatics, Nursing, Computer Science, Information Technology, or related field.
2. Certification in Epic applications (e.g., Epic Ambulatory, Epic Inpatient, Epic Revenue Cycle etc.) and any new certifications must be obtained within 3 months of hire.
3. Two (2) years of experience implementing, configuring, and supporting Epic EHR applications.
4. Proficiency in system configuration, customization, and optimization within the Epic environment.
5. Strong understanding of hospital business operations and structure, clinical workflows, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
6. Strong computer skills including Windows, Outlook, Word, Excel, Visio, and PowerPoint
7. Technical expertise in subject matter areas demonstrated by documented experience in analysis, process design and workflow, research, installation/implementation, and support of EHR systems.
8. Ability to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
9. Customer service oriented and excellent communication and organizational skills.
10. Able to travel up to 50% and take calls as needed.

Preferred qualifications:

1. Prior experience in EMR implementations and/or support.
2. Experience with project management methodologies and tools.

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region’s only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state’s only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine’s rural communities.

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine’s first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.