System Administrator/Tester

DIS is currently seeking an Endpoint Engineering System Administrator that manages and supports enterprise Windows endpoints, device management systems, and endpoint security tools. Responsibilities include maintaining OS configurations, deploying updates and software, enforcing compliance, and ensuring device performance. Strong troubleshooting, log analysis, and debugging skills are required to quickly resolve user reported issues and maintain a secure, reliable endpoint environment., * Remote troubleshooting - Remotely access government-managed systems to diagnose and resolve SCCM-related endpoint issues.

• Ticket management - Manage and prioritize trouble-ticket queues; perform trend and root-cause analysis; document all actions in the ticketing system.
• Enterprise monitoring - Monitor assets using SCCM, SCOM, and related tools to ensure service availability and restore systems to normal operation after maintenance windows.
• Outage reporting - Prepare and distribute Situational Reports and Executive Summaries for critical service outages when required.
• Technical communication - Communicate clearly with customers, stakeholders, and technical teams; lead technical discussions and present briefing materials aligned with VA requirements. Provide a status report before and after remediation actions are engineered and executed.
• Understand application deployments and configuration within Microsoft Intune.
• Participate in co-management or hybrid scenarios if applicable.

Physical and Cognitive Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Engineer robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) - 4-7years
• Provide SCCM administration and patch management support services for enterprise servers and client workstations. Troubleshoot and resolve SCCM issues related to server/workstation patches and configurations by supporting, but not limited to, scheduled maintenance events - 4-7years
• Implement, update, and maintain enterprise level configuration management automated software and security configuration applications and packages to support all network systems - 4-7 years
• Analyze the current enterprise configuration management implementation and adjust the administrative environment as necessary to continuously enhance the effectiveness of deployments and patching levels - 4-7years
• Provide Tier 3 support services as required to maintain and troubleshoot enterprise level products and services, including hardware (servers, clients, mobile devices) and software (Microsoft AD, Exchange, SCCM, SCOM) used to support systems worldwide - 4-7years
• Validate deployment plans for compliance of the enterprise server and workstation software and security updates.
• Troubleshoot sites experiencing configuration management problems and document any known issues or inefficiencies., * Frequently required to sit and work at desk/computer for extended periods of time of up to 8 hours a day.
• While performing the responsibilities of the job, the employee is required to talk and hear.
• Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment.
• Vision abilities required by this job include close vision.

Cognitive

• Ability to learn new tasks.
• Ability to maintain focus and complete tasks independently.
• Ability to remember processes.
• Ability to complete tasks in situations that have a speed or productivity quota.

Pulled from the full job description 401(k) Health insurance Vision insurance Dental insurance, Salary is commensurate with experience.

Dynamic Integrated Services (DIS) is a proud Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. Metropolitan area providing management consulting services to federal agencies and organizations supporting the public sector. DIS offers exceptional client services in the areas of Strategic Communications and Integrated Marketing (SCIM), Information Technology (IT), and Enterprise Optimization (EO).

Most Importantly!

At DIS, we are team oriented, continuous learners, hard-working, creative thinkers, and most of all ‘kind people. We are a different kind of company with a truly unique culture, we celebrate people in all forms; one that values our employees and shares a mutual devotion to serving our clients with the highest forms of integrity.